Common use of Right to Cancel Orders Clause in Contracts

Right to Cancel Orders. You have the right to cancel a contract/order for Products without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier, and indicated by you, acquires physical possession of the Products. To exercise the right to cancel, you must inform us by sending your cancellation notice in an email to our Customer Care team at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx. You can also use the Cancellation (Product Return) Form that is attached to this Policy. The Cancellation Form is also available on the Site or can be found as an attachment to each order confirmation mail we will send you. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. When you notify us by email, the cancellation is effective from the date it was sent to us. If you cancel your contract/order, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We will make the reimbursement without undue delay and not later than: • 14 days from the day you return any Products supplied, or provide evidence that you have returned them, or • If there were no Products supplied, 14 days from the day on which we are informed about your decision to return any Products. You shall send back the Products or hand them over to us without undue delay and, in any event, not later than 14 days from the day on which you communicate your cancellation to us. The deadline is met if you send back the Products before the period of 14 days has expired. You will bear the direct cost of returning the Products. Refunds are not possible for the following Product: • Products that deteriorate or expire rapidly; • Products which are delivered sealed if they are unsealed after delivery and are thus unsuitable for return for health or hygiene reasons. We may make a deduction from the reimbursement for loss in value of any Products supplied if the loss is the result of unnecessary handling of the Products by you. If you cancel your contract/order, Isagenix will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the Products back or you have supplied evidence of having sent back the Products, whichever is the earliest. We will reimburse all delivery costs even if you cancel only part of your order. While you are in possession of the Products, you should exercise reasonable care in keeping them. If you have returned the Products to us under this clause because they are faulty or do not meet their described specifications, we will refund the price of a defective Product in full, any applicable delivery charges and any reasonable costs you incur in returning the item to us. You have the right to opt for a replacement of any defective Products. We want you to be completely satisfied when you shop with us. For a full and detailed explanation of our return and refund policy, please see our Returns Policy, which is incorporated herein by reference. You may contact our Customer Care team at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx or by calling 0808 189 0490 with any questions. We are under a legal duty to supply Product(s) that conform with the contract. We will refund or replace any damaged, defective or other non-conforming Products. If we have shipped to you Products in wrong quantities, you may reject the entire delivery, reject the additional quantities or accept these additional quantities and pay for them at the current prices shown on the Site or in our catalogue. If we have delivered a quantity of Products less than what you have ordered, you may reject the delivery, but if you choose not to, you must pay for the Products at the current prices shown on the Site or in our catalogue. Nothing in this section prevents you from claiming damages, where it is open to you to do so. If you choose to receive a Product replacement, we will make the replacement within a reasonable time and will bear any necessary costs incurred in doing so (including, in particular the cost of any materials or postage). If you choose to receive a refund, we will refund to you the full price of any returned Products, any applicable delivery charges and any reasonable costs you have incurred for the return of the Products. For instructions to appropriately cancel an order and where to send the product, please contact our Customer Care team at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx or by calling 0808 189 0490. Where, under the provisions of these Terms and Conditions, the cost for a return is paid by you, this cost will not exceed the standard mailing cost applicable in the UK even if the returns are made to an address that is not in the UK.

Appears in 1 contract

Samples: Terms and Conditions

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Right to Cancel Orders. You have the right to cancel a contract/order Order for Products without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, acquire or a third party other than the carrier, carrier and indicated by you, you acquires physical possession of the Products. To exercise the right to cancel, you must inform us by sending your cancellation notice in an email to our Customer Care team at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxxCustomerServiceUK@ XxxxxxxxXxxx.xxx. You can also use the Cancellation (Product Return) Form that is attached to this Policy. The Cancellation Form is also available on the Site or Site; it can also be found as an attachment to each order Order confirmation mail we will send you. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. When you notify us by email, the cancellation is effective from the date it was sent to us. If you cancel your contract/orderOrder, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We will make the reimbursement without undue delay and not later than: • 14 days from the day you return any Products supplied, supplied or provide evidence that you have returned them, or • If there were no Products supplied, 14 days from the day on which we are informed about your decision to return any Products. You shall send back the Products or hand them over to us without undue delay and, in any event, not later than 14 days from the day on which you communicate your cancellation to us. The deadline is met if you send back the Products before the period of 14 days has expired. You will bear the direct cost of returning the Products. Refunds are not possible for the following Product: • Products that deteriorate or expire rapidly; • Products which are delivered sealed if they are unsealed after delivery and are thus unsuitable for return for health or hygiene reasons. We may make a deduction from the reimbursement for loss in value of any Products supplied if the loss is the result of unnecessary handling of the Products by you. If you cancel your contract/orderOrder, Isagenix will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the Products back or you have supplied evidence of having sent back the Products, whichever is the earliest. We will reimburse all delivery costs even if you cancel only part of your orderOrder. While you are in possession of the Products, you should exercise reasonable care in keeping them. If you have returned the Products to us under this clause because they are faulty or do not meet their described specifications, we will refund the price of a defective Product in full, any applicable delivery charges and any reasonable costs you incur in returning the item to us. You have the right to opt for a replacement of any defective Products. We want you to be completely satisfied when you shop with us. For a full and detailed explanation of our return and refund policy, please see our Returns Policy, which is incorporated herein by reference. A full copy of the Policy will also be attached to your Order confirmation email. You may contact our Customer Care team at by sending an email to XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx or by calling 0808 189 0490 with any questions. We are under a legal duty to supply Product(s) that conform with the contract. We will refund or replace any damaged, defective or other non-conforming Products. If we have shipped ship to you Products in wrong quantities, you may reject the entire delivery, reject the additional quantities or accept these additional quantities and pay for them at the current prices shown on the Site or in our catalogue. If we have delivered deliver a quantity of Products less than what you have ordered, you may reject the delivery, but if you choose not to, you must pay for the Products at the current prices shown on the Site or in our catalogue. Nothing in this section prevents you from claiming damages, damages where it is open to you to do so. If you choose to receive a Product replacement, we will make the replacement within a reasonable time and will bear any necessary costs incurred in doing so (including, in particular particular, the cost of any materials or postage). If you choose to receive a refund, we will refund to you the full price of any returned Products, any applicable delivery charges and any reasonable costs you have incurred for the return of the Products. For instructions to appropriately cancel an order and where to send the product, please contact our Customer Care team at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx or by calling 0808 189 0490. Where, under the provisions of these Terms and Conditions, the cost for a return is paid by you, this cost will not exceed the standard mailing cost applicable in the UK even if the returns are made to an address that is not in the UK.

Appears in 1 contract

Samples: Terms and Conditions

Right to Cancel Orders. You have the right to cancel a contract/order for Products without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier, and indicated by you, acquires physical possession of the Products. To exercise the right to cancel, cancel you must inform us by sending your cancellation notice in an via email to our Customer Care team at (XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx). You can also use the Cancellation (Product Return) Form that is attached to this Policy. The Cancellation Form is also available on the Site or can be found as an attachment to each order confirmation mail we will send you. To meet the cancellation deadline, deadline it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. When you notify us by email, the cancellation is effective from the date it was sent to us. If you cancel your contract/order, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than that the least expensive type of standard delivery offered by us). We will make the reimbursement without undue delay and not later than: • 14 days from the day you return any Products supplied, or provide evidence that you have returned them, or • If there were no Products supplied, 14 days from the day on which we are informed about your decision to return any Products. You shall send back the Products or hand them over to us without undue delay and, and in any event, event not later than 14 days from the day on which you communicate your cancellation to us. The deadline dead-line is met if you send back the Products before the period of 14 days has expired. You will bear the direct cost of returning the Products. Refunds are not possible for the following Product: • Products that deteriorate or expire rapidly; • Products which are delivered sealed sealed, if they are unsealed after delivery and are thus unsuitable for return for health or hygiene reasons. We may make a deduction from the reimbursement for loss in value of any Products supplied if the loss is the result of unnecessary handling of the Products by you. If you cancel your contract/order, Isagenix Xxxxxxxx will make the reimbursement using the same means of payment as you used for the initial transaction transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the Products back back, or you have supplied evidence of having sent back the Products, whichever is the earliest. We will reimburse all delivery costs even if you cancel only part of your order. While you are in possession of the Products, Products you should exercise reasonable care in keeping them. If you have returned the Products to us under this clause because they are faulty or do not meet their described specifications, we will refund the price of a defective Product in full, any applicable delivery charges charges, and any reasonable costs you incur in returning the item to us. You have the right to opt for a replacement of any defective Products. We want you to be completely satisfied when you shop with us. For a full and detailed explanation of our return and refund policy, policy please see our Returns Return Policy, which is incorporated herein by reference. You may contact our Customer Care team as follows: by phone at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx 000 000 000 or by calling 0808 189 0490 with any questionsemail at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx. We are under a legal duty to supply Product(s) that conform with the contract. We will refund or replace any damaged, defective or other non-conforming Products. If we have shipped to you Products in the wrong quantities, quantities you may reject the entire delivery, reject the additional quantities or accept these additional quantities and pay for them at the current prices shown on the Site or in our catalogue. If we have delivered a quantity of Products less than what you have ordered, you may reject the delivery, delivery but if you choose not to, to you then must pay for the Products at the current prices shown on the Site or in our catalogue. Nothing in this section prevents you from claiming damages, where it is open to you to do so. If you choose to receive a Product replacement, replacement we will make the replacement within a reasonable time and will bear any necessary costs incurred in doing so (including, in particular the cost of any materials or postage). If you choose to receive a refund, we will refund to you the full price of any returned Products, any applicable delivery charges and any reasonable costs you have incurred for the return of the Products. For instructions to appropriately cancel an order and where to send the product, product please contact our Customer Care team as follows: by phone at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx 000 000 000 or by calling 0808 189 0490email at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx. Where, under the provisions of these Terms and Conditions, the cost for a return is paid by you, you this cost will not exceed the standard mailing cost applicable in the UK Spain even if the returns are made to an address that is not in the UKSpain.

Appears in 1 contract

Samples: Terms and Conditions

Right to Cancel Orders. You have the right to cancel a contract/order for Products without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier, and indicated by you, acquires physical possession of the Products. To exercise the right to cancel, you must inform us by sending your cancellation notice in an via email to our Customer Care team at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx(CustomerServiceBE@ XxxxxxxxXxxx.xxx). You can also use the Cancellation (Product Return) Form that is attached to this Policy. The Cancellation Form is also available on the Site or can be found as an attachment to each order confirmation mail we will send you. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. When you notify us by email, the cancellation is effective from the date it was sent to us. If you cancel your contract/order, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We will make the reimbursement without undue delay and not later than: • 14 days from the day you return any Products supplied, or provide evidence that you have returned them, or • If there were no Products supplied, 14 days from the day on which we are informed about your decision to return any Products. You shall send back the Products or hand them over to us without undue delay and, in any event, not later than 14 days from the day on which you communicate your cancellation to us. The deadline is met if you send back the Products before the period of 14 days has expired. You will bear the direct cost of returning the Products. Refunds are not possible for the following Product: • Products that deteriorate or expire rapidly; • Products which are delivered sealed if they are unsealed after delivery and are thus unsuitable for return for health or hygiene reasons. We may make a deduction from the reimbursement for loss in value of any Products supplied if the loss is the result of unnecessary handling of the Products by you. If you cancel your contract/order, Isagenix will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the Products back or you have supplied evidence of having sent back the Products, whichever is the earliest. We will reimburse all delivery costs even if you cancel only part of your order. While you are in possession of the Products, you should exercise reasonable care in keeping them. If you have returned the Products to us under this clause because they are faulty or do not meet their described specifications, we will refund the price of a defective Product in full, any applicable delivery charges and any reasonable costs you incur in returning the item to us. You have the right to opt for a replacement of any defective Products. We want you to be completely satisfied when you shop with us. For a full and detailed explanation of our return and refund policy, please see our Returns Return Policy, which is incorporated herein by reference. You may contact our Customer Care team as follows: by phone at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx 0 000 00 000 or by calling 0808 189 0490 with any questionsemail at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx. We are under a legal duty to supply Product(s) that conform with the contract. We will refund or replace any damaged, defective or other non-conforming Products. If we have shipped to you Products in the wrong quantities, you may reject the entire delivery, reject the additional quantities or accept these additional quantities and pay for them at the current prices shown on the Site or in our catalogue. If we have delivered a quantity of Products less than what you have ordered, you may reject the delivery, but if you choose not to, you then must pay for the Products at the current prices shown on the Site or in our catalogue. Nothing in this section prevents you from claiming damages, where it is open to you to do so. If you choose to receive a Product replacement, we will make the replacement within a reasonable time and will bear any necessary costs incurred in doing so (including, in particular the cost of any materials or postage). If you choose to receive a refund, we will refund to you the full price of any returned Products, any applicable delivery charges and any reasonable costs you have incurred for the return of the Products. For instructions to appropriately cancel an order and where to send the product, please contact our Customer Care team as follows: by phone at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx 0 000 00 000 or by calling 0808 189 0490email at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx. Where, under the provisions of these Terms and Conditions, the cost for a return is paid by you, this cost will not exceed the standard mailing cost applicable in the UK Belgium even if the returns are made to an address that is not in the UKBelgium.

Appears in 1 contract

Samples: Terms and Conditions

Right to Cancel Orders. You have the right to cancel a contract/order for Products without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, acquire or a third party other than the carrier, carrier and indicated by you, you acquires physical possession of the Products. To exercise the right to cancel, you must inform us by sending your cancellation notice in an email to our Customer Care team at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx(XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx for the ROI and XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx for the Netherlands). You can also use the Cancellation (Product Return) Form that is attached to this the Returns Policy. The Cancellation Form is also available on the Site or can be found as an attachment to each order confirmation mail we will send you. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. When you notify us by email, the cancellation is effective from the date it was sent to us. If you cancel your contract/order, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We will make the reimbursement without undue delay and not later than: • 14 days from the day you return any Products supplied, supplied or provide evidence that you have returned them, or • If there were no Products supplied, 14 days from the day on which we are informed about your decision to return any Products. You shall send back the Products or hand them over to us without undue delay and, in any event, not later than 14 days from the day on which you communicate your cancellation to us. The deadline is met if you send back the Products before the period of 14 days has expired. You will bear the direct cost of returning the Products. Refunds are not possible for the following Product: • Products that deteriorate or expire rapidly; • Products which are delivered sealed if they are unsealed after delivery and are thus unsuitable for return for health or hygiene reasons. We may make a deduction from the reimbursement for loss in value of any Products supplied if the loss is the result of unnecessary handling of the Products by you. If you cancel your contract/order, Isagenix will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the Products back or you have supplied evidence of having sent back the Products, whichever is the earliest. We will reimburse all delivery costs even if you cancel only part of your order. While you are in possession of the Products, you should exercise reasonable care in keeping them. If you have returned the Products to us under this clause because they are faulty or do not meet their described specifications, we will refund the price of a defective Product in full, any applicable delivery charges and any reasonable costs you incur in returning the item to us. You have the right to opt for a replacement of any defective Products. We want you to be completely satisfied when you shop with us. For a full and detailed explanation of our return and refund policy, please see our Returns Return Policy, which is incorporated herein by reference. You A full copy of the Policy will also be attached to your Order confirmation email. If you have any questions, you may contact our Customer Care team as follows: for the Netherlands: by phone at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx 0 000 000 0000 or by calling 0808 189 0490 with any questionsemail at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx; for the Republic of Ireland: by phone at 0 000 000000 or by email at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx. We are under a legal duty to supply Product(s) that conform with the contract. We will refund or replace any damaged, defective or other non-conforming Products. If we have shipped ship to you Products in wrong quantities, you may reject the entire delivery, reject the additional quantities or accept these additional quantities and pay for them at the current prices shown on the Site or in our catalogue. If we have delivered deliver a quantity of Products less than what you have ordered, you may reject the delivery, but if you choose not to, you must pay for the Products at the current prices shown on the Site or in our catalogue. Nothing in this section prevents you from claiming damages, damages where it is open to you to do so. If you choose to receive a Product replacement, we will make the replacement within a reasonable time and will bear any necessary costs incurred in doing so (including, in particular particular, the cost of any materials or postage). If you choose to receive a refund, refund we will refund to you the full price of any returned Products, any applicable delivery charges and any reasonable costs you have incurred for the return of the Products. For instructions to appropriately cancel an order and where to send the product, please contact our Customer Care team at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx or by calling 0808 189 0490. Where, under the provisions of these Terms and Conditions, the cost for a return is paid by you, this cost will not exceed the standard mailing cost applicable in the UK even if the returns are made to an address that is not in the UK.

Appears in 1 contract

Samples: Terms and Conditions

Right to Cancel Orders. You If you are a customer enrolled by an Isagenix Independent Associate, you have the a limited right to cancel a contract/order for Products without giving any reason. The cancellation period will expire after 14 days from after the day on which you acquire, or a third party other than the carrier, and indicated by you, acquires physical possession of the Products. To exercise the right to cancel, you must inform us by sending your cancellation notice in an via email to our Customer Care team at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxxCustomerServiceEU@ XxxxxxxxXxxx.xxx. You can also use the Cancellation (Product Return) Form that is attached to this Policy. The Cancellation Form is also available on the Site or can be found as an attachment to each in the order confirmation mail emails we will send youyou and can be returned to us via post or email. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise must notify us (via one of the above methods) that you are exercising the right to cancel before the cancellation period has expired. When you notify us by email, the cancellation is effective from the date it was sent to us. When you notify us via other methods, the cancellation is effective when received by us, subject to applicable law. If you cancel your contract/orderorder before shipment, we will reimburse to you all payments received from you. If you cancel your contract/order after shipment, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising except, if you chose a type of delivery other than the least expensive type method of standard delivery offered by us, you will be reimbursed in the amount of the least expensive method). We will make the reimbursement without undue delay and not later than: • 14 days from the day you return any Products supplied, or provide bona fide evidence showing that you have returned them, or • If there were no Products suppliedshipped, 14 days from the day on which we you inform us you are informed about cancelling your decision to return any ProductsProduct order/contract. You Unless otherwise instructed by Isagenix, you shall send back the shipped Products or hand them over to us without undue delay and, in any event, not later than 14 days from the day on which you communicate your cancellation to uswe request return. The deadline is met if you send back the Products before the period of 14 days has expired. You If you fail to return the products within said 14-day period, you will bear the direct cost costs of returning the Products. Refunds are not possible provided for the following ProductProducts: • Products that deteriorate or expire rapidly; and • Products which are delivered sealed if they are sealed, but were opened or unsealed after delivery and are delivery, thus rendering them unsuitable for return for and use due to health or and hygiene reasonsconcerns. While you are in possession of the Products, you should exercise reasonable care in keeping them. We may make a deduction from the reimbursement for loss in value of any Products supplied if the loss is the result of unnecessary handling of the Products by you. If you cancel your contract/order, Isagenix will make the reimbursement using the same means of payment as you used for the initial transaction transaction, unless you have and we expressly agreed agree otherwise; in any event, event you will not incur any transactional fees as a result of the reimbursement. We may withhold reimbursement until Subject to the above conditions, we have received the Products back or you have supplied evidence of having sent back the Products, whichever is the earliest. We will reimburse all standard delivery costs even if you cancel return only part of your order. While you are in possession of the Products, you should exercise reasonable care in keeping them. If you have returned the Products to us under this clause because they are faulty or do not meet their described specifications, we will refund the price of a defective Product in full, any applicable delivery charges and any reasonable costs you incur in returning the item to us. You have the right to opt for a replacement of any defective Products. We want you to be completely satisfied when you shop with us. For a full and detailed explanation of our return and refund policy, please see our Returns Policy, which is incorporated herein by reference. You may contact our Customer Care team at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx or by calling 0808 189 0490 with any questions. We are under a legal duty to supply Product(s) that conform with the contract. We will refund or replace any damaged, defective or other non-conforming Products. If you have returned a Product to us under this Section 8 because the Product is damaged, defective or otherwise nonconforming, we will refund the price of such Product in full plus applicable delivery charges and, if return is requested by us, reasonable and actual costs you incur in returning the Product to us. You have the right to opt for a replacement of any defective Products. If we have shipped to you Products in the wrong quantities, you may reject the entire delivery, reject the additional quantities or accept these additional quantities and pay for them at the current prices shown on the Site or in our catalogue. If we have delivered a quantity of Products less than what you have ordered, you may reject the delivery, but if you choose not to, you must pay for the Products at the current prices shown on the Site or in our catalogueSite. Nothing in this section Section 8 prevents you from claiming damages, where it is open to you to do so. If you choose to receive a Product replacement, we will make the replacement within a reasonable time and will bear any necessary costs incurred in doing so (including, in particular the cost of any materials or postage). If you choose to receive a refund, we will refund to you the full price of any returned Products, any applicable delivery charges and any reasonable costs you have incurred for the return of the Products. For instructions to appropriately cancel an order and where to send the product, please contact our Customer Care team at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx or by calling 0808 189 0490XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx. Where, under the provisions of these Terms and Conditions, the cost for a return is paid by you. We want you to be completely satisfied when you shop with us. For a full and detailed explanation of our return and refund policy, this cost will not exceed the standard mailing cost applicable in the UK even if the returns are made to an address that please see our Return Policy, which is not in the UKincorporated herein by reference. For further information, you may contact our Customer Care team at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx.

Appears in 1 contract

Samples: www.isagenix.com

Right to Cancel Orders. You have the right to cancel a contract/order for Products without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, acquire or a third party other than the carrier, carrier and indicated by you, you acquires physical possession of the Products. To exercise the right to cancel, you must inform us by sending your cancellation notice in an email to our Customer Care team at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx. You can also use the Cancellation (Product Return) Form that is attached to this the Returns Policy. The Cancellation Form is also available on the Site or can be found as an attachment to each order confirmation mail we will send you. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. When you notify us by email, the cancellation is effective from the date it was sent to us. If you cancel your contract/order, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We will make the reimbursement without undue delay and not later than: • 14 days from the day you return any Products supplied, supplied or provide evidence that you have returned them, or • If there were no Products supplied, 14 days from the day on which we are informed about your decision to return any Products. You shall send back the Products or hand them over to us without undue delay and, in any event, not later than 14 days from the day on which you communicate your cancellation to us. The deadline is met if you send back the Products before the period of 14 days has expired. You will bear the direct cost of returning the Products. Refunds are not possible for the following Product: • Products that deteriorate or expire rapidly; • Products which are delivered sealed if they are unsealed after delivery and are thus unsuitable for return for health or hygiene reasons. We may make a deduction from the reimbursement for loss in value of any Products supplied if the loss is the result of unnecessary handling of the Products by you. If you cancel your contract/order, Isagenix will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the Products back or you have supplied evidence of having sent back the Products, whichever is the earliest. We will reimburse all delivery costs even if you cancel only part of your order. While you are in possession of the Products, you should exercise reasonable care in keeping them. If you have returned the Products to us under this clause because they are faulty or do not meet their described specifications, we will refund the price of a defective Product in full, any applicable delivery charges and any reasonable costs you incur in returning the item to us. You have the right to opt for a replacement of any defective Products. We want you to be completely satisfied when you shop with us. For a full and detailed explanation of our return and refund policy, please see our Returns Return Policy, which is incorporated herein by reference. You A full copy of the Policy will also be attached to your Order confirmation email. If you have any questions, you may contact our Customer Care team as follows: by phone at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx 0 000 00 000 or by calling 0808 189 0490 with any questionsemail at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx. We are under a legal duty to supply Product(s) that conform with the contract. We will refund or replace any damaged, defective or other non-conforming Products. If we have shipped ship to you Products in wrong quantities, you may reject the entire delivery, reject the additional quantities or accept these additional quantities and pay for them at the current prices shown on the Site or in our catalogue. If we have delivered deliver a quantity of Products less than what you have ordered, you may reject the delivery, but if you choose not to, you must pay for the Products at the current prices shown on the Site or in our catalogue. Nothing in this section prevents you from claiming damages, damages where it is open to you to do so. If you choose to receive a Product replacement, we will make the replacement within a reasonable time and will bear any necessary costs incurred in doing so (including, in particular particular, the cost of any materials or postage). If you choose to receive a refund, we will refund to you the full price of any returned Products, any applicable delivery charges and any reasonable costs you have incurred for the return of the Products. For instructions to appropriately cancel an order and where to send the product, please contact our Customer Care team at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx or by calling 0808 189 0490. Where, under the provisions of these Terms and Conditions, the cost for a return is paid by you, this cost will not exceed the standard mailing cost applicable in the UK even if the returns are made to an address that is not in the UK.

Appears in 1 contract

Samples: Terms and Conditions

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Right to Cancel Orders. You have the right to cancel cancel, a contract/order for Products without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier, and indicated by you, acquires physical possession of the Products. To exercise the right to cancel, you must inform us by sending your cancellation notice in an via email to our Customer Care team at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx(CustomerServiceIE@ XxxxxxxxXxxx.xxx for ROI or XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx for the Netherlands). You can also use the Cancellation (Product Return) Form that is attached to this Policy. The Cancellation Form is also available on the Site or can be found as an attachment to each order confirmation mail we will send you. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. When you notify us by email, the cancellation is effective from the date it was sent to us. If you cancel your contract/order, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We will make the reimbursement without undue delay and not later than: • 14 days from the day you return any Products supplied, or provide evidence that you have returned them, or • If there were no Products supplied, 14 days from the day on which we are informed about your decision to return any Products. You shall send back the Products or hand them over to us without undue delay and, in any event, not later than 14 days from the day on which you communicate your cancellation to us. The deadline is met if you send back the Products before the period of 14 days has expired. You will bear the direct cost of returning the Products. Refunds are not possible for the following Product: • Products that deteriorate or expire rapidly; • Products which are delivered sealed if they are unsealed after delivery and are thus unsuitable for return for health or hygiene reasons. We may make a deduction from the reimbursement for loss in value of any Products supplied if the loss is the result of unnecessary handling of the Products by you. If you cancel your contract/order, Isagenix will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, event you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the Products back or you have supplied evidence of having sent back the Products, whichever is the earliest. We will reimburse all delivery costs even if you cancel only part of your order. While you are in possession of the Products, you should exercise reasonable care in keeping them. If you have returned the Products to us under this clause because they are faulty or do not meet their described specifications, we will refund the price of a defective Product in full, any applicable delivery charges and any reasonable costs you incur in returning the item to us. You have the right to opt for a replacement of any defective Products. We want you to be completely satisfied when you shop with us. For a full and detailed explanation of our return and refund policy, please see our Returns Return Policy, which is incorporated herein by reference. You may contact our Customer Care team as follows: for the Netherlands: by phone at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx 0 000 000 0000 or by calling 0808 189 0490 with any questionsemail at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx; for the Republic of Ireland: by phone at 0 000 000000 or by email at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx. We are under a legal duty to supply Product(s) that conform with the contract. We will refund or replace any damaged, defective or other non-conforming Products. If we have shipped to you Products in the wrong quantities, you may reject the entire delivery, reject the additional quantities or accept these additional quantities and pay for them at the current prices shown on the Site or in our catalogue. If we have delivered a quantity of Products less than what you have ordered, you may reject the delivery, but if you choose not to, you then must pay for the Products at the current prices shown on the Site or in our catalogue. Nothing in this section prevents you from claiming damages, where it is open to you to do so. If you choose to receive a Product replacement, we will make the replacement within a reasonable time and will bear any necessary costs incurred in doing so (including, in particular the cost of any materials or postage). If you choose to receive a refund, we will refund to you the full price of any returned Products, any applicable delivery charges and any reasonable costs you have incurred for the return of the Products. For instructions to appropriately cancel an order and where to send the product, please contact our Customer Care team as follows: for the Netherlands: by phone at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx 0 000 000 0000 or by calling 0808 189 0490email at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx; for the Republic of Ireland: by phone at 0 000 000000 or by email at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx. Where, under the provisions of these Terms and Conditions, the cost for a return is paid by you, this cost will not exceed the standard mailing cost applicable in Holland/ the UK ROI even if the returns are made to an address that is not in Holland/ the UKROI.

Appears in 1 contract

Samples: Terms and Conditions

Right to Cancel Orders. You have the right to cancel cancel, a contract/order for Products without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier, and indicated by you, acquires physical possession of the Products. To exercise the right to cancel, you must inform us by sending your cancellation notice in an via email to our Customer Care team at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx(CustomerServiceIE@ XxxxxxxxXxxx.xxx for ROI or XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx for the Netherlands). You can also use the Cancellation (Product Return) Form that is attached to this Policy. The Cancellation Form is also available on the Site or can be found as an attachment to each order confirmation mail we will send you. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. When you notify us by email, the cancellation is effective from the date it was sent to us. If you cancel your contract/order, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We will make the reimbursement without undue delay and not later than: • 14 days from the day you return any Products supplied, or provide evidence that you have returned them, or • If there were no Products supplied, 14 days from the day on which we are informed about your decision to return any Products. You shall send back the Products or hand them over to us without undue delay and, in any event, not later than 14 days from the day on which you communicate your cancellation to us. The deadline is met if you send back the Products before the period of 14 days has expired. You will bear the direct cost of returning the Products. Refunds are not possible for the following Product: • Products that deteriorate or expire rapidly; • Products which are delivered sealed if they are unsealed after delivery and are thus unsuitable for return for health or hygiene reasons. We may make a deduction from the reimbursement for loss in value of any Products supplied if the loss is the result of unnecessary handling of the Products by you. If you cancel your contract/order, Isagenix will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the Products back or you have supplied evidence of having sent back the Products, whichever is the earliest. We will reimburse all delivery costs even if you cancel only part of your order. While you are in possession of the Products, you should exercise reasonable care in keeping them. If you have returned the Products to us under this clause because they are faulty or do not meet their described specifications, we will refund the price of a defective Product in full, any applicable delivery charges and any reasonable costs you incur in returning the item to us. You have the right to opt for a replacement of any defective Products. We want you to be completely satisfied when you shop with us. For a full and detailed explanation of our return and refund policy, please see our Returns Return Policy, which is incorporated herein by reference. You may contact our Customer Care team as follows: for the Netherlands: by phone at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx 0 000 000 0000 or by calling 0808 189 0490 with any questionsemail at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx; for the Republic of Ireland: by phone at 0 000 000000 or by email at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx. We are under a legal duty to supply Product(s) that conform with the contract. We will refund or replace any damaged, defective or other non-conforming Products. If we have shipped to you Products in the wrong quantities, quantities you may reject the entire delivery, reject the additional quantities quantities, or accept these additional quantities and pay for them at the current prices shown on the Site or in our catalogue. If we have delivered a quantity of Products less than what you have ordered, you may reject the delivery, but if you choose not to, you then must pay for the Products at the current prices shown on the Site or in our catalogue. Nothing in this section prevents you from claiming damages, where it is open to you to do so. If you choose to receive a Product replacement, we will make the replacement within a reasonable time and will bear any necessary costs incurred in doing so (including, in particular the cost of any materials or postage). If you choose to receive a refund, we will refund to you the full price of any returned Products, any applicable delivery charges and any reasonable costs you have incurred for the return of the Products. For instructions to appropriately cancel an order and where to send the product, please contact our Customer Care team as follows: for the Netherlands: by phone at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx 0 000 000 0000 or by calling 0808 189 0490email at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx; for the Republic of Ireland: by phone at 0 000 000000 or by email at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx. Where, under the provisions of these Terms and Conditions, the cost for a return is paid by you, this cost will not exceed the standard mailing cost applicable in Holland/ the UK ROI even if the returns are made to an address that is not in Holland/ the UKROI.

Appears in 1 contract

Samples: Terms and Conditions

Right to Cancel Orders. You have the right to cancel a contract/order for Products without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier, and indicated by you, acquires physical possession of the Products. To exercise the right to cancel, cancel you must inform us by sending your cancellation notice in an email to our Customer Care team at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx. You can also use the Cancellation (Product Return) Form that is attached to this the Returns Policy. The Cancellation Form is also available on the Site or can be found as an attachment to each order confirmation mail we will send you. To meet the cancellation deadline, deadline it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. When you notify us by email, the cancellation is effective from the date it was sent to us. If you cancel your contract/order, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than that the least expensive type of standard delivery offered by us). We will make the reimbursement without undue delay and not later than: • 14 days from the day you return any Products supplied, or provide evidence that you have returned them, or • If there were no Products supplied, 14 days from the day on which we are informed about your decision to return any Products. You shall send back the Products or hand them over to us without undue delay and, and in any event, event not later than 14 days from the day on which you communicate your cancellation to us. The deadline is met if you send back the Products before the period of 14 days has expired. You will bear the direct cost of returning the Products. Refunds are not possible for the following Product: • Products that deteriorate or expire rapidly; • Products which are delivered sealed sealed, if they are unsealed after delivery and are thus unsuitable for return for health or hygiene reasons. We may make a deduction from the reimbursement for loss in value of any Products supplied if the loss is the result of unnecessary handling of the Products by you. If you cancel your contract/order, Isagenix will make the reimbursement using the same means of payment as you used for the initial transaction transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the Products back back, or you have supplied evidence of having sent back the Products, whichever is the earliest. We will reimburse all delivery costs even if you cancel only part of your order. While you are in possession of the Products, Products you should exercise reasonable care in keeping them. If you have returned the Products to us under this clause because they are faulty or do not meet their described specifications, we will refund the price of a defective Product in full, any applicable delivery charges charges, and any reasonable costs you incur in returning the item to us. You have the right to opt for a replacement of any defective Products. We want you to be completely satisfied when you shop with us. For a full and detailed explanation of our return and refund policy, policy please see our Returns Return Policy, which is incorporated herein by reference. You A full copy of the Policy will also be attached to your Order confirmation email. If you have any questions you may contact our Customer Care team as follows: by phone at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx 000 000 000 or by calling 0808 189 0490 with any questionsemail at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx. We are under a legal duty to supply Product(s) that conform with the contract. We will refund or replace any damaged, defective or other non-conforming Products. If we have shipped to you Products in wrong quantities, quantities you may reject the entire delivery, reject the additional quantities or accept these additional quantities and pay for them at the current prices shown on the Site or in our catalogue. If we have delivered a quantity of Products less than what you have ordered, you may reject the delivery, delivery but if you choose chose not to, to you must pay for the Products at the current prices shown on the Site or in our catalogue. Nothing in this section prevents you from claiming damages, where it is open to you to do so. If you choose to receive a Product replacement, replacement we will make the replacement within a reasonable time and will bear any necessary costs incurred in doing so (including, in particular the cost of any materials or postage). If you choose chose to receive a refund, refund we will refund to you the full price of any returned Products, any applicable delivery charges and any reasonable costs you have incurred for the return of the Products. For instructions to appropriately cancel an order and where to send the product, please contact our Customer Care team at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx or by calling 0808 189 0490. Where, under the provisions of these Terms and Conditions, the cost for a return is paid by you, this cost will not exceed the standard mailing cost applicable in the UK even if the returns are made to an address that is not in the UK.

Appears in 1 contract

Samples: Terms and Conditions

Right to Cancel Orders. You have the right to cancel a contract/order Order for Products without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, acquire or a third party other than the carrier, carrier and indicated by you, you acquires physical possession of the Products. To exercise the right to cancel, you must inform us by sending your cancellation notice in an email to our Customer Care team at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx. You can also use the Cancellation (Product Return) Form that is attached to this Policy. The Cancellation Form is also available on the Site or Site; it can also be found as an attachment to each order Order confirmation mail we will send you. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. When you notify us by email, the cancellation is effective from the date it was sent to us. If you cancel your contract/orderOrder, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We will make the reimbursement without undue delay and not later than: • 14 days from the day you return any Products supplied, supplied or provide evidence that you have returned them, or • If there were no Products supplied, 14 days from the day on which we are informed about your decision to return any Products. You shall send back the Products or hand them over to us without undue delay and, in any event, not later than 14 days from the day on which you communicate your cancellation to us. The deadline is met if you send back the Products before the period of 14 days has expired. You will bear the direct cost of returning the Products. Refunds are not possible for the following Product: • Products that deteriorate or expire rapidly; • Products which are delivered sealed if they are unsealed after delivery and are thus unsuitable for return for health or hygiene reasons. We may make a deduction from the reimbursement for loss in value of any Products supplied if the loss is the result of unnecessary handling of the Products by you. If you cancel your contract/orderOrder, Isagenix will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the Products back or you have supplied evidence of having sent back the Products, whichever is the earliest. We will reimburse all delivery costs even if you cancel only part of your orderOrder. While you are in possession of the Products, you should exercise reasonable care in keeping them. If you have returned the Products to us under this clause because they are faulty or do not meet their described specifications, we will refund the price of a defective Product in full, any applicable delivery charges and any reasonable costs you incur in returning the item to us. You have the right to opt for a replacement of any defective Products. We want you to be completely satisfied when you shop with us. For a full and detailed explanation of our return and refund policy, please see our Returns Policy, which is incorporated herein by reference. A full copy of the Policy will also be attached to your Order confirmation email. You may contact our Customer Care team at by sending an email to XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx or by calling 0808 189 0490 with any questions. We are under a legal duty to supply Product(s) that conform with the contract. We will refund or replace any damaged, defective or other non-conforming Products. If we have shipped ship to you Products in wrong quantities, you may reject the entire delivery, reject the additional quantities or accept these additional quantities and pay for them at the current prices shown on the Site or in our catalogue. If we have delivered deliver a quantity of Products less than what you have ordered, you may reject the delivery, but if you choose not to, you must pay for the Products at the current prices shown on the Site or in our catalogue. Nothing in this section prevents you from claiming damages, damages where it is open to you to do so. If you choose to receive a Product replacement, we will make the replacement within a reasonable time and will bear any necessary costs incurred in doing so (including, in particular particular, the cost of any materials or postage). If you choose to receive a refund, we will refund to you the full price of any returned Products, any applicable delivery charges and any reasonable costs you have incurred for the return of the Products. For instructions to appropriately cancel an order and where to send the product, please contact our Customer Care team at XxxxxxxxXxxxxxxXX@XxxxxxxxXxxx.xxx or by calling 0808 189 0490. Where, under the provisions of these Terms and Conditions, the cost for a return is paid by you, this cost will not exceed the standard mailing cost applicable in the UK even if the returns are made to an address that is not in the UK.

Appears in 1 contract

Samples: Terms And

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