Common use of Returns/Exchanges Clause in Contracts

Returns/Exchanges. Customer returns of Internet Merchandise fulfilled by Supplier will be directed to the Fulfillment Center or to ▇▇▇▇▇ Mart store locations. Instructions will be provided to each customer on the packing slip and invoice, as well as on the Website. Such instructions will include a pre-printed return label, as well as pre-printed return instructions. The pre-printed return label shall be addressed to Returns Center, Attn: Returns Processing, ▇▇▇▇ ▇▇▇▇ ▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇▇▇, ▇▇▇▇ ▇▇▇▇▇, or other such addresses that Supplier may specify in writing. All consumer interactions and returns or exchanges shall be between the consumer and ▇▇▇▇▇ Mart. Any salable returned product that is returned in-store will be processed as a return and placed for sale in the same ▇▇▇▇▇ Mart location. All customer exchange requests will be processed as two transactions: (i) a return processed through ▇▇▇▇▇ Mart crediting the customer and (ii) a new order placed by the customer or ▇▇▇▇▇ Mart. ▇▇▇▇▇ Mart will return to Supplier damaged or defective product returned by customers to ▇▇▇▇▇ Mart. All shipping and restocking costs associated with returned products to the Fulfillment Center will be at Supplier's expense up to five percent (5%) of total units shipped. In the event that total units returned to the Fulfillment Center exceeds five percent (5%) of total units shipped in any quarterly period, then a recalculation of the Net Revenue Split will be mutually determined by the parties to incorporate an equitable adjustment based on the shipping and restocking costs. If a customer returns product to the Fulfillment Center which was not originally shipped by the Supplier, then the Supplier must ship this product to an alternate facility as designated by ▇▇▇▇▇ Mart at ▇▇▇▇▇ Mart's expense. Supplier also agrees to the Returns and Processing Service Level Agreement as set forth on Addendum A.

Returns/Exchanges. Customer returns of Internet Merchandise fulfilled by Supplier will be directed to the Fulfillment Center or to ▇▇▇▇▇ Mart store locations. Instructions will be provided to each customer on the packing slip and invoice, as well as on the Website. Such instructions will include a pre-printed return label, as well as pre-printed return instructions. The pre-printed return label shall be addressed to Returns Center, Attn: Returns Processing, ▇▇▇▇ ▇▇▇▇ ▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇▇▇, ▇▇▇▇ ▇▇▇▇▇, or other such addresses that Supplier may specify in writing. All consumer interactions and returns or exchanges shall be between the consumer and ▇▇▇▇▇ Mart. Any salable returned product that is returned in-store will be processed as a return and placed for sale in the same ▇▇▇▇▇ Mart location. All customer exchange requests will be processed as two transactions: (i) a return processed through ▇▇▇▇▇ Mart crediting the customer and (ii) a new order placed by the customer or ▇▇▇▇▇ Mart. ▇▇▇▇▇ Mart will return to Supplier damaged or defective product returned by customers to ▇▇▇▇▇ Mart. All shipping and restocking costs associated with returned products to the Fulfillment Center will be at Supplier's ’s expense up to five percent (5%) of total units shipped. In the event that total units returned to the Fulfillment Center exceeds five percent (5%) of total units shipped in any quarterly period, then a recalculation of the Net Revenue Split will be mutually determined by the parties to incorporate an equitable adjustment based on the shipping and restocking costs. If a customer returns product to the Fulfillment Center which was not originally shipped by the Supplier, then the Supplier must ship this product to an alternate facility as designated by ▇▇▇▇▇ Mart at ▇▇▇▇▇ Mart's ’s expense. Supplier also agrees to the Returns and Processing Service Level Agreement as set forth on Addendum A.