Common use of Returns/Exchanges Clause in Contracts

Returns/Exchanges. If the original purchaser is unsatisfied with the printer it purchased from Raise3D, the original purchaser can return/exchange it within 30 days from the date of its purchase, provided that for a printer that is not defective the original purchaser must pay a restocking fee equal to 25% of the manufacturer’s suggested retail price (MSRP), and the cost of shipping the printer back to the Raise3D facility. The original purchaser must notify us prior to returning the printer so that we can make appropriate shipping arrangements. Due to wide variations in the quality and performance of third-party filaments and other third party- supplied materials and supplies, Raise3D products’ performance can only be guaranteed when Raise3D filaments, or Raise3D approved filaments, or Raise3D approved third-party supplies are used. The warranty will not be valid when the filaments that are used do not meet Raise3D’s requirements and are found to be the cause for any product malfunction. In such cases, the customer will bear the risk of damage or product nonperformance. Raise3D filaments and Raise3D approved filaments for Pro3 Series, Pro2 Series, N Series, E2 Series Printers are listed at: • ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇.▇▇▇/filaments/ • ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇.▇▇▇/compatible-filaments/ • ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇.▇▇▇/collections/certified-3rd-party-products/ Raise3D filaments and Raise3D approved filaments for E2CF Printers are listed at: • ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇.▇▇▇/e2cf/ The warranty will also not be valid when non-approved third-party supplies are used and found to be the cause for any product malfunction. In such cases, the customer will bear the risk of damage or product nonperformance.