Return Goods Authorization Clause Samples
A Return Goods Authorization clause establishes the process and requirements for returning goods to the seller or manufacturer. Typically, it requires the buyer to obtain formal approval or an authorization number before shipping any products back, and may specify conditions such as time limits, acceptable reasons for return, and the state in which goods must be returned. This clause ensures that returns are managed in an orderly manner, helping both parties track returned items and reducing disputes over unauthorized or improper returns.
Return Goods Authorization. All returns, whether under warranty or otherwise, are subject to Seller’s required return goods authorization (“RGA”) process. No Products will be accepted for return unless Purchaser has fulfilled/met all applicable RGA requirements as set forth below: (i) Purchaser must certify that all Goods to be returned to Seller (whether under warranty or otherwise) are certified “Contaminate-Free”. Prior to returning any Goods, Purchaser must contact Seller to obtain Seller’s “Contaminate-Free Certification” form and complete, sign and return such certification form assuring Seller that Goods to be returned are not contaminated with chemical agents. Such Contaminate-Free Certification must accompany returned Goods;
Return Goods Authorization. Returns, whether under warranty or otherwise, are subject to Seller’s required return goods authorization (“RGA”) process. No Products will be accepted for return unless Purchaser has fulfilled/met all applicable RGA requirements. As applicable, Seller’s RGA requirements may require that Purchaser certify that Product to be returned for service (whether under warranty or otherwise) is certified “Contaminate-Free”. Where required by Seller, Purchaser must obtain Seller’s “Contaminate-Free Certification” form and complete, sign and return such certification form assuring Seller that Products to be returned are not contaminated with chemical agents prior to returning Product for service. Where required by Seller, this Contaminate-Free Certification must accompany returned Product. Any Product returned, or to be returned, for repair under warranty is subject to Seller’s and manufacturer’s verification that such return under warranty is (a) within the applicable Warranty Period; and (b) eligible for warranty repair subject to the terms and conditions of the manufacturer’s warranty. Any Product eligible to be returned for credit in accordance with the manufacturer’s warranty must be returned unused, in good condition, and, in Seller’s sole discretion, in restockable and resaleable condition; In the event any Product is returned to Seller without meeting all of the applicable requirements set forth in this Section 9, Seller shall contact Purchaser and attempt to resolve any issues in good faith using commercially reasonable measures; provided, however Seller reserves the right, at any time and in Seller’s sole discretion, to send any such non-compliant return Product back to Purchaser, at Purchaser’s sole cost, expense and risk. ▇▇▇▇▇▇▇▇▇ agrees that Seller’s and manufacturers’ decisions on the RGA matters set forth in this Section 9 are final and binding.