Retail. Key Service Quality Measurements Notes -------------------------------------------------------------------------------- 10. % Completed within 5 business days - Total -------------------------------------------------------------------------------- POTS: o % Completed within 5 Days (1 to 5 Lines): -------------------------------------------------------------------------------- 11. % Missed Installation Appointment -BA Reasons -------------------------------------------------------------------------------- POTS: o % Missed Installation Appt. (BA) - Dispatch o % Missed Appt. (BA) - No Dispatch -------------------------------------------------------------------------------- Specials: o % Missed Appt. (BA) -------------------------------------------------------------------------------- 12. % Missed Installation Appointment - Facilities -------------------------------------------------------------------------------- POTS: o % Missed Installation Appointment - Facilities -------------------------------------------------------------------------------- Specials: o % Missed Installation Appointment - Facilities -------------------------------------------------------------------------------- 13. % Installation Troubles within 30 Days -------------------------------------------------------------------------------- POTS: o % Installation Trouble within 30 days -------------------------------------------------------------------------------- Specials: o % Installation Trouble within 30 days -------------------------------------------------------------------------------- Maintenance and Repair Process -------------------------------------------------------------------------------- 14. Network Trouble Report Rate -------------------------------------------------------------------------------- POTS: o Network Trouble Report Rate - Total o Network Trouble Report Rate - Dispatch o Network Trouble Report Rate - No Dispatch -------------------------------------------------------------------------------- Specials: o Network Trouble Report Rate (Dispatch + No Dispatch) -------------------------------------------------------------------------------- 15. % Missed Repair Appointments -------------------------------------------------------------------------------- POTS: o % Missed Repair Appt. - Dispatch o % Missed Repair Appt. - No Dispatch -------------------------------------------------------------------------------- 16. Mean Time to Repair ---------------------------------------...
Retail. Charge is assessed at $.048 annually for each account with an Audio Response flag and $105 per month per fund family. 1-000-000-0000 1-000-000-0000 1-000-000-0000
Retail. 3. The existing fifth “
Retail. Key Service Quality Measurements Notes -------------------------------------------------------------------------------- Pre-Order Process: -------------------------------------------------------------------------------- 1. Pre-Order Response Time: -------------------------------------------------------------------------------- o a. Customer Service Records -------------------------------------------------------------------------------- o b. Other Pre-Order (Aggregate of the following): o Due Date Availability o Product & Service Availability Information o Address Validation o Telephone number availability and reservation -------------------------------------------------------------------------------- Provisioning Process -------------------------------------------------------------------------------- 8. Average Interval - Offered -------------------------------------------------------------------------------- POTS: o Avg. Interval Offered - Dispatch o Avg. Interval Offered - No Dispatch -------------------------------------------------------------------------------- Specials: o Avg. Interval Offered -------------------------------------------------------------------------------- 9. Average Interval - Completed -------------------------------------------------------------------------------- POTS: o Avg. Interval Completed - Dispatch o Avg. Interval Completed - No Dispatch -------------------------------------------------------------------------------- Specials: o Avg. Interval Completed --------------------------------------------------------------------------------
Retail. 13. Participation Agreement between Xxxxxxx Xxxxx Life Insurance Company (now known as Transamerica Advisors Life Insurance Company), and OppenheimerFunds Distributor, Inc., dated October 11, 2002.
Retail. 1. Transaction Costs: . Account Inquiry $.10 per inquiry . Financial Transactions $.50 per transaction
Retail. 1-000-000-0000 1-000-000-0000 1-000-000-0000
Retail. Permittee shall pay the County:
Retail. (c) The Fund and/or Underwriter shall be responsible for compliance with Rule 498(e).
Retail. The sale of goods to the public, usually in stores, for use or consumption by the ultimate consumer. Retail shall not include the operation of outdoor storage (except as an accessory use), automotive sales, automotive services (except as an accessory use), warehousing (except as an accessory use), ministorage, call centers, or multifamily residences.