Response Arrangements Clause Samples

Response Arrangements. (i) Matters requiring an urgent response will be given priority over other requests for advice or support, with an initial response made at the earliest opportunity; (ii) Responses to non-urgent matters will be made as soon as reasonably practical having regard to the nature, scope and complexity of the matter to be addressed; (iii) In all cases, the impact or potential impact of the issue concerned will be clarified by the Head teacher so that the urgency of response required can be properly assessed; (iv) The HR service described in this Agreement will typically be available from 8.45 a.m. to 5.00 p.m. Monday to Thursday, and