Resolution Measurements Sample Clauses

Resolution Measurements. Planet Payment will address the following factors prior to implementing a change request:- · Defining and documenting the change · Priority to be assigned to the request · The size and complexity of the request · Financial implications · Gaining approval from Acquirer to action the request Planet Payment will provide timeline estimates for implementing each change. Planet Payment will monitor and control changes to baseline functionality using the following metrics: · Actual end date vs Estimated end date · Actual effort vs Estimated effort Planet Payment will log this data and will provide regular reports to the Acquirer to monitor these.