Reservations Functions Sample Clauses
Reservations Functions. United agrees to provide, at its expense, the following reservations functions for Contractor’s United Express Services:
a. Answering reservations telephones, providing information regarding schedules and fares, making bookings and providing other services normally associated with airline reservations services in accordance with United’s established procedures.
b. Providing personnel so that telephone calls are answered at a service level determined by United.
c. Answering all calls terminating on specified telephone lines as United or United Express, at United’s option.
d. To the extent practicable, re-accommodating and notifying passengers of confirmation on United, Contractor and other airlines and clearance from wait-list.
e. Reviewing and processing inbound prepaid ticket advices.
f. Providing reservations services to the hearing impaired via a special telephone number during normal business hours.
g. Comply with DOT disclosure requirements.
Reservations Functions. United agrees to provide, at its expense, the following reservations functions for Contractor's United Express Services:
a. Answering reservations telephones, providing information regarding schedules and fares, making bookings and providing other services normally associated with airline reservations services in accordance with United's established procedures.
b. Providing personnel so that telephone calls are answered at a service level determined by United.
Reservations Functions. United agrees to provide, at its expense, all reservations functions for Contractor’s United Express Services, including, but not limited to:
a. Telephones for answering reservations calls, providing information regarding schedules and fares, making bookings and providing other services normally associated with airline reservations services in accordance with United’s established procedures.
b. Providing personnel so that telephone calls are answered at a service level determined by United.
c. Answering all calls terminating on specified telephone lines as United or United Express, at United’s option.
d. To the extent practicable, re-accommodating and notifying passengers of confirmation on United, Contractor and other airlines and clearance from wait-lists.
e. Reviewing and processing inbound prepaid ticket advices.
f. Providing reservations services to the hearing impaired via a special telephone number during normal business hours.
Reservations Functions. Auto Quality Control - to prevent PNR errors - Daily Reservations File Database Management - Easy-to-Learn and Use Reservations Screens - Flight Availability / Flight Information - Integrated Fare Quoting and Itinerary Pricing - Itinerary Faxing capability - Manual Override PNR Maintenance - by security logon - Reservations Reports - Travel Agency Database Management