Request for Services. Customer shall make an appointment with Exasol for Operational Services and coordinate the scope of the services with Exasol. The appointment must be made at least three Business Days for small to medium tasks (less than 0.5 days effort) and 15 Business Days for large tasks (more than 0.5 days effort) before the planned service actions.
Appears in 10 contracts
Sources: Software License and Service Agreement, Software License and Service Agreement, Software License and Service Agreement
Request for Services. Customer shall must make an appointment with Exasol for in order to schedule when the Operational Services will be provided and coordinate the scope of the services with Exasolservices. The appointment must be made at least three Business Days working days for small to medium tasks (less than 0.5 days effort) and 15 Business Days working days for large tasks (more than 0.5 days effort) before the planned service actions.
Appears in 1 contract
Request for Services. Customer shall must make an appointment with Exasol for EXASOL in order to schedule when the Operational Services will be provided and coordinate the scope of the services with Exasolservices. The appointment must be made at least three Business Days working days for small to medium tasks (less than 0.5 days effort) and 15 Business Days working days for large tasks (more than 0.5 days effort) before the planned service actions.
Appears in 1 contract
Sources: Software License Agreement