Replace and Return Clause Samples

Replace and Return. Unless expressly set forth in the Customer Quote for your Service, SAT-MENA has the entitlements, in its sole discretion, to provide or replace the Leased Equipment with new or reconditioned Leased Equipment. SAT-MENA also has the entitlements to remove, or require the return of, any or all Leased Equipment (whether in working order or not) upon cancellation or disconnection of your Service for any reason. Provided that you are in compliance with all terms and conditions of this Agreement, while you receive Service under this Agreement, SAT-MENA will, at no additional charge to you, replace Leased Equipment that SAT-MENA, in its sole discretion, determines to be defective (“Defective Equipment”). Defective Equipment replacement under this Section 3.2 expressly excludes charges for service calls and for damage to, or destruction or misuse of, the Leased Equipment by you or any third party, whether accidentally or otherwise. You shall notify us promptly of any defect in, damage to, destruction of, or accident involving your Leased Equipment by calling our Customer Care. All maintenance and repair of Leased Equipment shall be performed by us or our designee(s). SAT-MENA will charge you for any repairs that are necessitated by any damage to, or destruction or misuse of, the Leased Equipment and you shall be responsible for any associated shipping costs.