Repairs and Exchanges Clause Samples

Repairs and Exchanges. A repair return may be authorized both for warranty and non-warranty products. Once the product(s) are received and evaluated, HA will provide an estimate of charges based on warranty status and parts/labor costs. Prior approval from the HA Technical Support Department is required for all Goods exchanged or repaired. HA reserves the right and has the authority to determine if a product is repairable. Products that are deemed un-repairable will be returned to Customer unless HA is directed by Customer to dispose of said products. Repairs of Goods or components not manufactured by HA are subject to the turn-around cycle of the original manufacturer.