Common use of Remote Access Clause in Contracts

Remote Access. If Solid Border requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid Border’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Solid Border is granted remote access to County Systems: (A) Solid Border will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Solid Border will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border will not access County Systems via unauthorized methods. (C) Solid Border’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Solid Border to provide Services to County pursuant to this Agreement. (E) Solid Border will allow only its Workforce approved in advance by County to access County Systems. Solid Border will promptly notify County whenever an individual member of Solid Border's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border will keep a log of access when its Workforce remotely accesses County Systems. Solid Border will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Solid Border’s Workforce is provided with remote access to County Systems, then Solid Border’s workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Solid Border to comply with this Section may result in Solid Border and/or Solid Border’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid Border, is under the direct control of Solid Border, whether or not they are paid by Solid Border and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border As applicable, if Infor requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid BorderInfor’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Solid Border Infor is granted remote access to County Systems: (A) Solid Border Infor will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Solid Border Infor will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border Infor will not access County Systems via unauthorized methods. (C) Solid BorderInfor’s remote access to County Systems will only be requested and activated on as-as- needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Solid Border Infor to provide Services to County pursuant to this Agreement. Addendum. (E) Solid Border ). Infor will allow only its Workforce approved in advance by County to access County Systems. Solid Border Infor will promptly notify County whenever an individual member of Solid BorderInfor's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border Infor will keep a log of access when its Workforce remotely accesses County Systems. Solid Border Infor will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Solid BorderInfor’s Workforce is provided with remote access to County Systems, then Solid BorderInfor’s workforce Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Solid Border Infor to comply with this Section may result in Solid Border Infor and/or Solid BorderInfor’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. . DocuSign Envelope ID: 2A474E7D-9CD2-4856-9808-02AFFF7F8F9D (H) ). For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid BorderInfor, is under the direct control of Solid BorderInfor, whether or not they are paid by Solid Border Infor and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border ▇▇▇▇▇ requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid Border’s Servicesmaintenance, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer Director in writing, the below requirements must be met before Solid Border ▇▇▇▇▇ is granted remote access to County Systems: (A) Solid Border ▇. ▇▇▇▇▇ will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced in writing by the County’s Director of Information Technology and Chief Security Manager or the Assistant Information OfficerTechnology Manager. (B) Solid Border ▇. ▇▇▇▇▇ will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border ▇▇▇▇▇ will not access County Systems via unauthorized methods. (C) Solid Border’s ▇. ▇▇▇▇▇’▇ remote access to County Systems will only be requested and activated on as-as- needed basis and disabled when not in use. (D) d. Remote access is restricted only to County Systems necessary for Solid Border Tyler to provide Services product and/or services to County pursuant to this Agreement. (E) Solid Border ▇. ▇▇▇▇▇ will allow only its Workforce approved in advance by County to access County Systems. Solid Border ▇▇▇▇▇ will promptly notify County whenever an individual member of Solid Border's ▇▇▇▇▇'▇ Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border ▇▇▇▇▇ will keep a log of access when its Workforce remotely accesses County Systems. Solid Border ▇▇▇▇▇ will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) f. If any member(s) of Solid Border’s ▇▇▇▇▇’▇ Workforce is provided with remote access to County Systems, then Solid Border’s ▇▇▇▇▇’▇ workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) g. Failure of Solid Border ▇▇▇▇▇ to comply with this Section may result in Solid Border ▇▇▇▇▇ and/or Solid Border’s ▇▇▇▇▇’▇ Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) h. For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid Border▇▇▇▇▇, is under the direct control of Solid Border▇▇▇▇▇, whether or not they are paid by Solid Border ▇▇▇▇▇ and who have direct or incidental access to County Systems. (I) i. For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border As applicable, if USDD requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid BorderUSDD’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Solid Border USDD is granted remote access to County Systems: (A) Solid Border USDD will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced advance in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Solid Border USDD will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border USDD will not access County Systems via unauthorized methods. (C) Solid BorderUSDD’s remote access to County Systems will only be requested and activated on as-as- needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Solid Border USDD to provide Services to County pursuant to this Agreement. (E) Solid Border USDD will allow only its Workforce approved in advance by County to access County Systems. Solid Border USDD will promptly notify County whenever an individual member of Solid BorderUSDD's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border USDD will keep a log of access when its Workforce remotely accesses County Systems. Solid Border USDD will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Solid BorderUSDD’s Workforce is provided with remote access to County Systems, then Solid BorderUSDD’s workforce Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Solid Border USDD to comply with this Section may result in Solid Border USDD and/or Solid BorderUSDD’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid BorderUSDD, is under the direct control of Solid BorderUSDD, whether or not they are paid by Solid Border USDD and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border Infor requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid Border’s Servicesmaintenance, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer Director in writing, the below requirements must be met before Solid Border Infor is granted remote access to County Systems: (A) Solid Border Infor will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced in writing by the County’s Director of Information Technology and Chief Security Manager or the Assistant Information OfficerTechnology Manager. (B) Solid Border Infor will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border Infor will not access County Systems via unauthorized methods. (C) Solid BorderInfor’s remote access to County Systems will only be requested and activated on as-as- needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Solid Border Infor to provide Services product and/or services to County pursuant to the Agreement and this AgreementFifth Amendment. (E) Solid Border Infor will allow only its Workforce approved in advance by County to access County Systems. Solid Border Infor will promptly notify County whenever an individual member of Solid BorderInfor's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border Infor will keep a log of access when its Workforce remotely accesses County Systems. Solid Border Infor will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Solid BorderInfor’s Workforce is provided with remote access to County Systems, then Solid BorderInfor’s workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Solid Border Infor to comply with this Section may result in Solid Border Infor and/or Solid Border’s Infor’ Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid BorderInfor, is under the direct control of Solid BorderInfor, whether or not they are paid by Solid Border Infor and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border As applicable, if LA requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid BorderLA’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Solid Border LA is granted remote access to County Systems: (A) Solid Border LA will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced advance in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Solid Border LA will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border LA will not access County Systems via unauthorized methods. (C) Solid BorderLA’s remote access to County Systems will only be requested and activated aLAvated on as-as- needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Solid Border LA to conduct their services and/or provide Services Services) to County pursuant to this Agreement. . (E) Solid Border ). LA will allow only its Workforce approved in advance by County to access County Systems. Solid Border LA will promptly notify County whenever an individual member of Solid BorderLA's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border LA will keep a log of access when its Workforce remotely accesses County Systems. Solid Border LA will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Solid BorderLA’s Workforce is provided with remote access to County Systems, then Solid BorderLA’s workforce Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Solid Border LA to comply with this Section may result in Solid Border LA and/or Solid BorderLA’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid BorderLA, is under the direct control of Solid BorderLA, whether or not they are paid by Solid Border LA and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border Axon requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid Border’s Servicesmaintenance, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Solid Border Axon is granted remote access to County Systems: (A) Solid Border Axon will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Solid Border Axon will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border Axon will not access County Systems via unauthorized methods. (C) Solid BorderAxon’s remote access to County Systems will only be requested and activated on as-as- needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Solid Border Axon to provide Services to County pursuant to this Agreement. (E) Solid Border Axon will allow only its Workforce approved in advance by County to access County Systems. Solid Border Axon will promptly notify County whenever an individual member of Solid BorderAxon's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border Axon will keep a log of access when its Workforce remotely accesses County Systems. Solid Border Axon will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Solid BorderAxon’s Workforce is provided with remote access to County Systems, then Solid BorderAxon’s workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Solid Border Axon to comply with this Section may result in Solid Border Axon and/or Solid BorderAxon’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid BorderAxon, is under the direct control of Solid BorderAxon, whether or not they are paid by Solid Border Axon and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border UniqueDigital requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid Border’s Servicesmaintenance, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer Director in writing, the below requirements must be met before Solid Border UniqueDigital is granted remote access to County Systems: (A) Solid Border a. UniqueDigital will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced in writing by the County’s Director of Information Technology and Chief Security Manager or the Assistant Information OfficerTechnology Manager. (B) Solid Border b. UniqueDigital will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border UniqueDigital will not access County Systems via unauthorized methods. (C) Solid Borderc. UniqueDigital’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) d. Remote access is restricted only to County Systems necessary for Solid Border UniqueDigital to provide Services product and/or services to County pursuant to this Agreement. (E) Solid Border e. UniqueDigital will allow only its Workforce approved in advance by County to access County Systems. Solid Border UniqueDigital will promptly notify County whenever an individual member of Solid BorderUniqueDigital's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border UniqueDigital will keep a log of access when its Workforce remotely accesses County Systems. Solid Border UniqueDigital will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) f. If any member(s) of Solid BorderUniqueDigital’s Workforce is provided with remote access to County Systems, then Solid BorderUniqueDigital’s workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) g. Failure of Solid Border UniqueDigital to comply with this Section may result in Solid Border UniqueDigital and/or Solid BorderUniqueDigital’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) h. For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid BorderUniqueDigital, is under the direct control of Solid BorderUniqueDigital, whether or not they are paid by Solid Border UniqueDigital and who have direct or incidental access to County Systems. (I) i. For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border Axon requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid Border’s Servicesmaintenance, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer Director in writing, the below requirements must be met before Solid Border Axon is granted remote access to County Systems: (A) Solid Border Axon will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced in writing by the County’s Director of Information Technology and Chief Security Manager or the Assistant Information OfficerTechnology Manager. (B) Solid Border Axon will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border Axon will not access County Systems via unauthorized methods. (C) Solid BorderAxon’s remote access to County Systems will only be requested and activated on as-as- needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Solid Border Axon to provide Services to County pursuant to this Agreement. (E) Solid Border Axon will allow only its Workforce approved in advance by County to access County Systems. Solid Border Axon will promptly notify County whenever an individual member of Solid BorderAxon's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border Axon will keep a log of access when its Workforce remotely accesses County Systems. Solid Border Axon will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Solid BorderAxon’s Workforce is provided with remote access to County Systems, then Solid BorderAxon’s workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Solid Border Axon to comply with this Section may result in Solid Border Axon and/or Solid BorderAxon’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid BorderAxon, is under the direct control of Solid BorderAxon, whether or not they are paid by Solid Border Axon and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border As applicable, if Microsoft requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid BorderMicrosoft ’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Solid Border Microsoft is granted remote access to County Systems: (A) Solid Border Microsoft will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced advance in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Solid Border Microsoft will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border Microsoft will not access County Systems via unauthorized methods. (C) Solid BorderMicrosoft ’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Solid Border Microsoft to provide Services to County pursuant to this Agreement. (E) Solid Border Microsoft will allow only its Workforce approved in advance by County to access County Systems. Solid Border Microsoft will promptly notify County whenever an individual member of Solid BorderMicrosoft 's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border Microsoft will keep a log of access when its Workforce remotely accesses County Systems. Solid Border Microsoft will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Solid BorderMicrosoft ’s Workforce is provided with remote access to County Systems, then Solid BorderMicrosoft ’s workforce Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Solid Border Microsoft to comply with this Section may result in Solid Border Microsoft and/or Solid BorderMicrosoft ’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid BorderMicrosoft , is under the direct control of Solid BorderMicrosoft , whether or not they are paid by Solid Border Microsoft and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions All products and operating instructions; (iiirelated solutions provided under this Work Order will be licensed according to the terms of the license agreement packaged with or otherwise applicable to such product. Customer is responsible for paying any licensing fees associated with Products. Fixes.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border As applicable, if Continuant requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid BorderContinuant’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Solid Border Continuant is granted remote access to County Systems: (A) Solid Border Continuant will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced advance in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Solid Border Continuant will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border Continuant will not access County Systems via unauthorized methods. (C) Solid BorderContinuant’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Solid Border Continuant to conduct their services and/or provide Services to County pursuant to this Agreement. (E) Solid Border Continuant will allow only its Workforce approved in advance by County to access County Systems. Solid Border Continuant will promptly notify County whenever an individual member of Solid BorderContinuant's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border Continuant will keep a log of access when its Workforce remotely accesses County Systems. Solid Border Continuant will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Solid BorderContinuant’s Workforce is provided with remote access to County Systems, then Solid BorderContinuant’s workforce Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Solid Border Continuant to comply with this Section may result in Solid Border Continuant and/or Solid BorderContinuant’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid BorderContinuant, is under the direct control of Solid BorderContinuant, whether or not they are paid by Solid Border Continuant and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border As applicable, if Axon requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid Border’s Servicesmaintenance, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Solid Border Axon is granted remote access to County Systems: (A) Solid Border Axon will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Solid Border Axon will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border Axon will not access County Systems via unauthorized methods. (C) Solid BorderAxon’s remote access to County Systems will only be requested and activated on as-as- needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Solid Border Axon to provide Services to County pursuant to this Agreement. (E) Solid Border Axon will allow only its Workforce approved in advance by County to access County Systems. Solid Border Axon will promptly notify County whenever an individual member of Solid BorderAxon's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border Axon will keep a log of access when its Workforce remotely accesses County Systems. Solid Border Axon will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Solid BorderAxon’s Workforce is provided with remote access to County Systems, then Solid BorderAxon’s workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Solid Border Axon to comply with this Section may result in Solid Border Axon and/or Solid BorderAxon’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid BorderAxon, is under the direct control of Solid BorderAxon, whether or not they are paid by Solid Border ▇▇▇▇ and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid Border’s Servicesmaintenance, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer Director in writing, the below requirements must be met before Solid Border is granted remote access to County Systems: (A) Solid Border will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced in writing by the County’s Director of Information Technology and Chief Security Manager or the Assistant Information OfficerTechnology Manager. (B) Solid Border will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border will not access County Systems via unauthorized methods. (C) Solid Border’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Solid Border to provide Services to County pursuant to this Agreement. (E) Solid Border will allow only its Workforce approved in advance by County to access County Systems. Solid Border will promptly notify County whenever an individual member of Solid Border's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border will keep a log of access when its Workforce remotely accesses County Systems. Solid Border will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Solid Border’s Workforce is provided with remote access to County Systems, then Solid Border’s workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Solid Border to comply with this Section may result in Solid Border and/or Solid Border’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid Border, is under the direct control of Solid Border, whether or not they are paid by Solid Border and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border As applicable, if Continuant requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid BorderContinuant’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Solid Border Continuant is granted remote access to County Systems: (A) Solid Border Continuant will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced advance in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Solid Border Continuant will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border Continuant will not access County Systems via unauthorized methods. (C) Solid BorderContinuant’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Solid Border Continuant to conduct their services and/or provide Services to County pursuant to this Agreement. (E) Solid Border Continuant will allow only its Workforce approved in advance by County to access County Systems. Solid Border Continuant will promptly notify County whenever an individual member of Solid BorderContinuant's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border Continuant will keep a log of access when its Workforce remotely accesses County Systems. Solid Border Continuant will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Solid BorderContinuant’s Workforce is provided with remote access to County Systems, then Solid BorderContinuant’s workforce Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Solid Border Continuant to comply with this Section may result in Solid Border Continuant and/or Solid BorderContinuant’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work DocuSign Envelope ID: 79A592D9-A47D-47DD-85DB-780770F443B8 for Solid BorderContinuant, is under the direct control of Solid BorderContinuant, whether or not they are paid by Solid Border Continuant and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border Axon requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid Border’s Servicesmaintenance, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Solid Border Axon is granted remote access to County Systems: (A) Solid Border Axon will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Solid Border Axon will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border Axon will not access County Systems via unauthorized methods. (C) Solid BorderAxon’s remote access to County Systems will only be requested and activated on as-as- needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Solid Border Axon to provide Services to County pursuant to this Agreement. (E) Solid Border Axon will allow only its Workforce approved in advance by County to access County Systems. Solid Border Axon will promptly notify County whenever an individual member of Solid BorderAxon's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border Axon will keep a log of access when its Workforce remotely accesses County Systems. Solid Border Axon will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Solid BorderAxon’s Workforce is provided with remote access to County Systems, then Solid BorderAxon’s workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Solid Border Axon to comply with this Section may result in Solid Border Axon and/or Solid BorderAxon’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid BorderAxon, is under the direct control of Solid BorderAxon, whether or not they are paid by Solid Border ▇▇▇▇ and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border As applicable, if Carahsoft requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid Border’s Servicesmaintenance, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer Director in writing, the below requirements must be met before Solid Border Carahsoft is granted remote access to County Systems: (A) Solid Border a. Carahsoft will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced in writing by the County’s Director of Information Technology and Chief Security Manager or the Assistant Information OfficerTechnology Manager. (B) Solid Border b. Carahsoft will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border Carahsoft will not access County Systems via unauthorized methods. (C) Solid Borderc. Carahsoft’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) d. Remote access is restricted only to County Systems necessary for Solid Border Carahsoft to provide Services product and/or services to County pursuant to this Agreement. (E) Solid Border e. Carahsoft will allow only its Workforce approved in advance by County to access County Systems. Solid Border Carahsoft will promptly notify County whenever an individual member of Solid BorderCarahsoft's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border Carahsoft will keep a log of access when its Workforce remotely accesses County Systems. Solid Border Carahsoft will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) f. If any member(s) of Solid BorderCarahsoft’s Workforce is provided with remote access to County Systems, then Solid BorderCarahsoft’s workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) g. Failure of Solid Border Carahsoft to comply with this Section may result in Solid Border Carahsoft and/or Solid BorderCarahsoft’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) h. For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid BorderCarahsoft, is under the direct control of Solid BorderCarahsoft, whether or not they are paid by Solid Border Carahsoft and who have direct or incidental access to County Systems. (I) i. For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border As applicable, if ▇▇▇▇▇▇ requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid Border’s ▇▇▇▇▇▇’ Services, except as otherwise agreed by the parties Parties and approved by the County’s Director of Information Technology and Chief Information Officer in writingOfficer, the below requirements must be met before Solid Border ▇▇▇▇▇▇ is granted remote access to County Systems: (A) Solid Border ▇. ▇▇▇▇▇▇ will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Solid Border ▇. ▇▇▇▇▇▇ will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border ▇▇▇▇▇▇ will not access County Systems via unauthorized methods. (C) Solid Border’s ▇. ▇▇▇▇▇▇’▇ remote access to County Systems will only be requested and activated on as-as- needed basis and disabled when not in use. (D) d. Remote access is restricted only to County Systems necessary for Solid Border Harris to provide Services product and/or services to County pursuant to this Agreement. (E) Solid Border ▇. ▇▇▇▇▇▇ will allow only its Workforce approved in advance by County to access County Systems. Solid Border ▇▇▇▇▇▇ will promptly notify County whenever an individual member of Solid Border's ▇▇▇▇▇▇'▇ Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border ▇▇▇▇▇▇ will keep a log of access when its Workforce remotely accesses County Systems. Solid Border ▇▇▇▇▇▇ will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) f. If any member(s) of Solid Border’s ▇▇▇▇▇▇’▇ Workforce is provided with remote access to County Systems, then Solid Border’s ▇▇▇▇▇▇’▇ workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) g. Failure of Solid Border ▇▇▇▇▇▇ to comply with this Section may result in Solid Border ▇▇▇▇▇▇ and/or Solid Border’s ▇▇▇▇▇▇’▇ Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) h. For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid Border▇▇▇▇▇▇, is under the direct control of Solid Border▇▇▇▇▇▇, whether or not they are paid by Solid Border ▇▇▇▇▇▇ and who have direct or incidental access to County Systems. (I) i. For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border Noble requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid Border’s Servicesmaintenance, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer Director in writing, the below requirements must be met before Solid Border Noble is granted remote access to County Systems: (A) Solid Border ▇▇▇▇▇ will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced in writing by the County’s Director of Information Technology and Chief Security Manager or the Assistant Information OfficerTechnology Manager. (B) Solid Border Noble will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border Noble will not access County Systems via unauthorized methods. (C) Solid BorderNoble’s remote access to County Systems will only be requested and activated on as-as- needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Solid Border Noble to provide Services to County pursuant to this Agreement. (E) Solid Border Noble will allow only its Workforce approved in advance by County to access County Systems. Solid Border ▇▇▇▇▇ will promptly notify County whenever an individual member of Solid Border's ▇▇▇▇▇'▇ Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border Noble will keep a log of access when its Workforce remotely accesses County Systems. Solid Border Noble will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Solid BorderNoble’s Workforce is provided with remote access to County Systems, then Solid Border’s ▇▇▇▇▇’▇ workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Solid Border Noble to comply with this Section may result in Solid Border Noble and/or Solid BorderNoble’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid BorderNoble, is under the direct control of Solid BorderNoble, whether or not they are paid by Solid Border ▇▇▇▇▇ and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border As applicable, if AVTG requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid BorderAVTG’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Solid Border AVTG is granted remote access to County Systems: (A) Solid Border AVTG will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced advance in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Solid Border AVTG will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border AVTG will not access County Systems via unauthorized methods. (C) Solid BorderAVTG’s remote access to County Systems will only be requested and activated on as-as- needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Solid Border AVTG to conduct their services and/or provide Services to County pursuant to this Agreement. (E) Solid Border AVTG will allow only its Workforce approved in advance by County to access County Systems. Solid Border AVTG will promptly notify County whenever an individual member of Solid BorderAVTG's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border AVTG will keep a log of access when its Workforce remotely accesses County Systems. Solid Border AVTG will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Solid BorderAVTG’s Workforce is provided with remote access to County Systems, then Solid BorderAVTG’s workforce Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Solid Border AVTG to comply with this Section may result in Solid Border AVTG and/or Solid BorderAVTG’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid BorderAVTG, is under the direct control of Solid BorderAVTG, whether or not they are paid by Solid Border AVTG and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s). Audio Visual Technologies Grp ▇▇▇▇▇ ▇▇▇▇▇▇▇▇ ▇▇., ▇▇▇ ▇▇▇ Stafford, TX 77477 ▇▇▇-▇▇▇-▇▇▇▇ Fx ▇▇▇-▇▇▇-▇▇▇▇ * * Proposal * * For : FBC - OEM NEW SCOPE PARTS FOR OEM This * * Proposal * * is Valid for 30 Days. Project Number: 103643 * * Proposal * * to: FORT BEND COUNTY AUDITOR PURCHASING PURCHASING ▇▇▇ ▇▇▇▇▇▇▇ ▇▇ SUITE 201 RICHMOND, TX 77469 Tel: (▇▇▇)▇▇▇-▇▇▇▇ FBC - OEM ▇▇▇ ▇▇▇▇▇▇ ▇▇▇ ▇▇▇▇ ▇▇. Project Site: RICHMOND, TX 77469 Tel: ▇▇▇-▇▇▇-▇▇▇▇ Fax: ▇▇▇-▇▇▇-▇▇▇▇ Qty Mfr-Part No. Unit Price FBC-OEM - SCOPE PART ADDS & INSTALLATION SERVICES BUYBOARD 739-24 EOC MAIN FLOOR SWITCHING, CONTROL, and SCALING 1 VIS-DUETD-2 VISIONARY DUET 2 DECODER W/▇▇▇▇▇ 1,147.00 1,147.00 4 VIS-DUETE-2 VISIONARY DUET 2 ENCODER W/▇▇▇▇▇ 1,147.00 4,588.00 1 CRE-USB-EXT-2-REM OTE CRESTRON USB OVER CAT EXTENDER 353.00 353.00 1 CRE-USB-EXT-2-LOCA L-1G-B CRESTRON USB OVER CAT WALL PLATE - LOCAL 423.00 423.00 1 CRE-TSW-1070-B-S CRESTRON 10.1 WALL MOUNTED TOUCH PANEL, BLACK 2,172.00 2,172.00 4 OFE-CABLE-BOXES OWNER FURNISHED CABLE BOXES 1 BIAMP-TESIRAFORTE FIXED I/O DSP WITH 12 ANALOG INPUTS, 8 ANALOG 3,032.00 3,032.00 ▇▇▇ CI OUTPUTS, 8 CHANNEL SYSTEM CABLING 6 OFE-HDMI-CABLES OWNER FURNISHED HDMI CABLE - 6' 2 OFE-CBL-HD-12 OWNER FURNISHED 12' HDMI CABLE 2000 LIBERTY-16-2C-P-BLK LIBERTY BLACK COMMERCIAL GRADE GENERAL PURPOSE 16 AWG 2 conductor plenum cable 329.00 M 658.00 Qty Mfr-Part No. Description Unit Price Extended 100 LIBERTY-24-4P-P-L6-E N-BLK BLACK CATEGORY 6 U/UTP EN SERIES 23 AWG 4 PAIR 501.00 M 50.10 unshielded cable EQUIPMENT RENTAL 1 AVTG-RENTAL RENTAL OF SCISSOR LIFT 1,218.00 1,218.00 MEDIA ROOM 109 FLATPANEL DISPLAY 1 OFE-DISPLAY OWNER FURNISHED DISPLAY 1 CHIEF-TS525TU CHIEF THIN SWING ARM (LARGE) 536.00 536.00 SWITCHING, CONTROL, and SCALING 2 VIS-DUETD-2 VISIONARY DUET 2 DECODER W/▇▇▇▇▇ 1,147.00 2,294.00 1 ICR-ICRON USB 3104 RAVEN 3-2- ICRON USB 3104 RAVEN 3-2-1_USB EXTENDER KIT 1,494.00 1,494.00 1 EPI-ESP1440 EPIPHAN PEARL MINI LIVE VIDEO PRODUCTION SYSTEM 4,688.00 4,688.00 1 OFE-SAN- SANDISK 64GB SDXC MEMORY CARD SDSDXXU-064G-ANCI N 1 CRE-TSW-770-B-S CRESTRON 7" WALL MOUNTED TOUCH PANEL 1,460.00 1,460.00 1 SHURE-UA221 PASSIVE ANTENNA SPLITTER/COMBINER KIT. 160.00 160.00 2 SHU-UA834WB SHURE ACTIVE DISTRIBUTION ANTENNA 160.00 320.00 2 SHU-UABIAST-US SHURE BIAS-T MODULE 74.00 148.00 2 SHURE-UA864US WALL-MOUNTED WIDEBAND ANTENNA 435.00 870.00 1 AUD-ADP-DAO-AU-0X2 AUDINATE DANTE 2-CHANNEL OUTPUT ADAPTER 249.00 249.00 SYSTEM CABLING 10 OFE-HDMI-CABLES OWNER FURNISHED HDMI CABLE - 6' 2 OFE-CBL-HD-12 OWNER FURNISHED 12' HDMI CABLE 200 LIBERTY-24-4P-P-L6-E N-BLK BLACK CATEGORY 6 U/UTP EN SERIES 23 AWG 4 PAIR unshielded cable 501.00 M 100.20 Qty Mfr-Part No. Description Unit Price Extended 100 LIBERTY-22-1P-CMP-E Z-BLK BLACK HIGH-PERFORMANCE EZ-STRIP BROADCAST AUDIO 286.00 M 28.60 22 AWG 1 pair shielded plenum cable DIVISIBLE TRAINING ROOM 122 FLATPANEL DISPLAY 2 OFE-DISPLAY OWNER FURNISHED REAR DISPLAYS SWITCHING, CONTROL, and SCALING 4 VIS-DUETD-2 VISIONARY DUET 2 DECODER W/▇▇▇▇▇ 1,147.00 4,588.00 2 EPI-ESP1440 EPIPHAN PEARL MINI LIVE VIDEO PRODUCTION SYSTEM 4,688.00 9,376.00 1 NET-GS108PP NETGEAR 8 PORT GIGABIT ETHERNET ▇▇▇ SWITCH 131.00 131.00 2 CRE-TSW-770-B-S CRESTRON 7" WALL MOUNTED TOUCH PANEL 1,460.00 2,920.00 2 CRE-HD-WP-4K-401-C CRESTRON 4K MULTI WIND PROCESSOR-HDMI/HD BASET 4,541.00 9,082.00 4 CRE-HD-DA2-4KZ-E 1:2 HDMI« DISTRIBUTION AMPLIFIER W/4K60 4:4:4 & HDR SUPPORT 283.00 1,132.00 2 AUD-ADP-USB-AU-2X2 AUDINATE DANTE AVIO 2X2 USB TYPE A I/O ADAPT 178.00 356.00 SYSTEM CABLING 300 LIBERTY-24-4P-P-L6S H-BLK BLACK CATEGORY 6 F/UTP EN SERIES 23 AWG 4 PAIR, SHIELDED 886.00 M 265.80 shielded cable 2 OFE-HDMI-CABLES OWNER FURNISHED HDMI CABLE - 6' 2 C2G-01105 CABLES TO GO 6' CAT6 CABLE - BLACK 6.00 12.00 JIC - ROOM 108 SWITCHING, CONTROL, and SCALING 2 VIS-DUETD-2 VISIONARY DUET 2 DECODER W/▇▇▇▇▇ 1,147.00 2,294.00 1 CRE-TSW-770-B-S CRESTRON 7" WALL MOUNTED TOUCH PANEL 1,460.00 1,460.00 SYSTEM CABLING Qty Mfr-Part No. Description Unit Price Extended 300 LIBERTY-24-4P-P-L6S H-BLK BLACK CATEGORY 6 F/UTP EN SERIES 23 AWG 4 PAIR, SHIELDED 886.00 M 265.80 shielded cable 2 OFE-HDMI-CABLES OWNER FURNISHED HDMI CABLE - 6' COMMAND ROOM 115 SWITCHING, CONTROL, and SCALING 1 CRE-TSW-770-B-S CRESTRON 7" WALL MOUNTED TOUCH PANEL 1,460.00 1,460.00 SYSTEM CABLING 300 LIBERTY-24-4P-P-L6S H-BLK BLACK CATEGORY 6 F/UTP EN SERIES 23 AWG 4 PAIR, SHIELDED shielded cable 886.00 M 265.80 2 OFE-HDMI-CABLES OWNER FURNISHED HDMI CABLE - 6' CONFERENCE/BREAKOUT ROOMS 112, 116, 212, & 233 SWITCHING, CONTROL, and SCALING 4 CRE-TSW-770-B-S CRESTRON 7" WALL MOUNTED TOUCH PANEL 1,460.00 5,840.00 PROJECT SUBTOTAL: 67,731.30 AVTG INSTALLATION SERVICES THIS WILL INCLUDE THE FOLLOWING: - 2 HOUR EMERGENCY RESPONSE DURING NORMAL BUSINESS HOURS - MON.-FRI. 8AM-5PM. - NORMAL RESPONSE TIMES WILL BE 24 TO 48 HOURS RESPONSE TIME. - MATERIAL COSTS ARE ADDED FOR MISCELLANEOUS CABLES, ADAPTERS, ETC. CLARIFICATION: Material cost will cover cabling and adapters but major av components such as encoder/decoders, amplifiers, etc. have been addressed in the above parts section of this proposal. 144 FIELD INSTALLATION 95.00 13,680.00 220 PROGRAMMING 135.00 29,700.00 1 AVTG-MISC MISC. CABLES, CONNECTORS, HARDWARE 1,400.00 1,400.00 SERVICE SUBTOTAL: 44,780.00 Qty Mfr-Part No. Unit Price IMPORTANT! PLEASE NOTE: OUR BANKING INFORMATION HAS CHANGED. Please contact ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇.▇▇▇ or call ▇▇▇-▇▇▇-▇▇▇▇ for new wiring instructions to update your records. Shipping & Handling: $987.22 Project Total: $113,498.52 This * * Proposal * * is Valid for 30 Days. Progressive Billing Legend: M=1000Ft Signature: Date: By signing this proposal, the signators of this agreement warrant that they have the authority to enter into this contract and that they have read and agree to the attached Terms & Conditions statement. Qty Mfr-Part No. Unit Price System Implementation AVTG A/V System Integration Terms & Conditions AVTG will provide a turnkey system to include equipment, implementation and warranty, as defined on the attached Scope of Work and Project Quote. Our installation includes engineering, coordination and labor for display, video and related equipment to include required plates, connectors and cables. System Engineering includes: Preparation of system functional interconnection diagram. Facility and equipment location. Project Coordination includes: Meetings with the client's technical representatives and project coordination team. System implementation monitoring. Project scheduling and oversight of AVTG team. Equipment staging at our shop. Assure final punch-list items are completed. Field Labor includes: Pulling and bundling, termination and labeling of supplied cabling. Mounting and termination of computer interfaces. Installation of structural systems for supplied equipment. Control System Programming. Adjustment and balancing audio settings. Assure installed system functions as proposed. Site cleanup and trash removal. End-user training.

Remote Access. If Solid Border As applicable, if Carahsoft requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid Border’s Servicesmaintenance, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer Director in writing, the below requirements must be met before Solid Border Carahsoft is granted remote access to County Systems: (A) Solid Border a. Carahsoft will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced in writing by the County’s Director of Information Technology and Chief Security Manager or the Assistant Information OfficerTechnology Manager. (B) Solid Border b. Carahsoft will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border Carahsoft will not access County Systems via unauthorized methods. (C) Solid Borderc. Carahsoft’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) d. Remote access is restricted only to County Systems necessary for Solid Border Carahsoft to provide Services product and/or services to County pursuant to this Agreement. (E) Solid Border e. Carahsoft will allow only its Workforce approved in advance by County to access County Systems. Solid Border Carahsoft will promptly notify County whenever an individual member of Solid BorderCarahsoft's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border Carahsoft will keep a log of access when its Workforce remotely accesses County Systems. Solid Border Carahsoft will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) f. If any member(s) of Solid BorderCarahsoft’s Workforce is provided with remote access to County Systems, then Solid BorderCarahsoft’s workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) g. Failure of Solid Border Carahsoft to comply with this Section may result in Solid Border Carahsoft and/or Solid BorderCarahsoft’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) h. For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid Border▇▇▇▇▇▇▇▇▇, is under the direct control of Solid BorderCarahsoft, whether or not they are paid by Solid Border ▇▇▇▇▇▇▇▇▇ and who have direct or incidental access to County Systems. (I) i. For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border As applicable, if Infor requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid BorderInfor’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Solid Border Infor is granted remote access to County Systems: (A) Solid Border Infor will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Solid Border Infor will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border Infor will not access County Systems via unauthorized methods. (C) Solid BorderInfor’s remote access to County Systems will only be requested and activated on as-as- needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Solid Border Infor to provide Services to County pursuant to this Agreement. Addendum. (E) Solid Border ). Infor will allow only its Workforce approved in advance by County to access County Systems. Solid Border Infor will promptly notify County whenever an individual member of Solid BorderInfor's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border Infor will keep a log of access when its Workforce remotely accesses County Systems. Solid Border Infor will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Solid BorderInfor’s Workforce is provided with remote access to County Systems, then Solid BorderInfor’s workforce Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Solid Border Infor to comply with this Section may result in Solid Border Infor and/or Solid BorderInfor’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid BorderInfor, is under the direct control of Solid BorderInfor, whether or not they are paid by Solid Border Infor and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border Noble requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid Border’s Servicesmaintenance, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer Director in writing, the below requirements must be met before Solid Border Noble is granted remote access to County Systems: (A) Solid Border ▇▇▇▇▇ will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced in writing by the County’s Director of Information Technology and Chief Security Manager or the Assistant Information OfficerTechnology Manager. (B) Solid Border Noble will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border Noble will not access County Systems via unauthorized methods. (C) Solid BorderNoble’s remote access to County Systems will only be requested and activated on as-as- needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Solid Border Noble to provide Services to County pursuant to this Agreement. (E) Solid Border Noble will allow only its Workforce approved in advance by County to access County Systems. Solid Border ▇▇▇▇▇ will promptly notify County whenever an individual member of Solid Border's ▇▇▇▇▇'▇ Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border Noble will keep a log of access when its Workforce remotely accesses County Systems. Solid Border Noble will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Solid BorderNoble’s Workforce is provided with remote access to County Systems, then Solid Border’s ▇▇▇▇▇’▇ workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Solid Border Noble to comply with this Section may result in Solid Border Noble and/or Solid BorderNoble’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid BorderNoble, is under the direct control of Solid BorderNoble, whether or not they are paid by Solid Border ▇▇▇▇▇ and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s). THIS SOFTWARE LICENSE AGREEMENT (this "Agreement") is made and entered into and effective 10/1/2021 (the "Effective Date") by and between Noble Software Group, LLC, (hereinafter called "Noble"), and Fort Bend County a body corporate and politic under the laws of the State of Texas, located at ▇▇▇ ▇▇▇▇▇▇▇ ▇▇., Richmond, TX, 77469 (hereinafter called "Client").

Remote Access. If Solid Border Comprise requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid Border’s Servicesmaintenance, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer Director in writing, the below requirements must be met before Solid Border Comprise is granted remote access to County Systems: (A) Solid Border Comprise will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced in writing by the County’s Director of Information Technology and Chief Security Manager or the Assistant Information OfficerTechnology Manager. (B) Solid Border Comprise will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border Comprise will not access County Systems via unauthorized methods. (C) Solid BorderComprise’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Solid Border Comprise to provide Services product and/or services to County pursuant to this Agreement. . (E) Solid Border ). Comprise will allow only its Workforce approved in advance by County to access County Systems. Solid Border Comprise will promptly notify County whenever an individual member of Solid BorderComprise's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border Comprise will keep a log of access when its Workforce remotely accesses County Systems. Solid Border Comprise will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Solid BorderComprise’s Workforce is provided with remote access to County Systems, then Solid BorderComprise’s workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Solid Border Comprise to comply with this Section may result in Solid Border Comprise and/or Solid BorderComprise’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid BorderComprise, is under the direct control of Solid BorderComprise, whether or not they are paid by Solid Border Comprise and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. If Solid Border As applicable, if Granite requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid Border’s Servicesmaintenance, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer Director in writing, the below requirements must be met before Solid Border Granite is granted remote access to County Systems: (A) Solid Border a. Granite will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced in writing by the County’s Director of Information Technology and Chief Security Manager or the Assistant Information OfficerTechnology Manager. (B) Solid Border b. Granite will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border Granite will not access County Systems via unauthorized methods. (C) Solid Borderc. Granite’s remote access to County Systems will only be requested and activated on as-as- needed basis and disabled when not in use. (D) d. Remote access is restricted only to County Systems necessary for Solid Border Granite to provide Services product and/or services to County pursuant to this Agreement. (E) Solid Border e. Granite will allow only its Workforce approved in advance by County to access County Systems. Solid Border Granite will promptly notify County whenever an individual member of Solid BorderGranite's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border Granite will keep a log of access when its Workforce remotely accesses County Systems. Solid Border Granite will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) f. If any member(s) of Solid BorderGranite’s Workforce is provided with remote access to County Systems, then Solid BorderGranite’s workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) g. Failure of Solid Border Granite to comply with this Section may result in Solid Border Granite and/or Solid BorderGranite’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) h. For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid BorderGranite, is under the direct control of Solid BorderGranite, whether or not they are paid by Solid Border Granite and who have direct or incidental access to County Systems. (I) i. For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).