Common use of REMEDIES IN THE EVENT OF INADEQUATE PERFORMANCE Clause in Contracts

REMEDIES IN THE EVENT OF INADEQUATE PERFORMANCE. 44.1 Where a complaint is received about the standard of Services or about the manner in which any Services have been supplied or work has been performed or about the materials or procedures used or about any other matter connected with the performance of the SERVICE PROVIDER’S obligations under the Contract, then the CLIENT shall take all reasonable steps to ascertain whether the complaint is valid. If the CLIENT so decides, it may uphold the complaint, or take further action in accordance with Clause 55 (Termination on Default) of the Contract.

REMEDIES IN THE EVENT OF INADEQUATE PERFORMANCE. 44.1 40.1 Where a complaint is received about the standard of Services or about the manner in which any Services have been supplied or work has been performed or about the materials or procedures used or about any other matter connected with the performance of the SERVICE PROVIDER’S Contractor’s obligations under the Contract, then the CLIENT Council shall take all reasonable steps be entitled to ascertain whether investigate the complaint is validin accordance with the contract monitoring an management procedures contained in Schedule 12(Contract Management). If the CLIENT so decidesThe Council may, it may in its sole discretion, uphold the complaint, or complaint and take further action in accordance with Clause 55 clause 50 (Termination on Default) of the Contract.

REMEDIES IN THE EVENT OF INADEQUATE PERFORMANCE. 44.1 35.1 Where a complaint is received about the standard of Services or about the manner in which any Services have been supplied or work has been performed or about the materials or procedures used or about any other matter connected with the performance of the SERVICE PROVIDER’S Contractor’s obligations under the ContractFramework Agreement, then the CLIENT Authority shall take all reasonable steps to ascertain whether notify the Contractor, and where considered appropriate by the Authority, investigate the complaint. The Authority may, in its sole discretion, uphold the complaint is valid. If the CLIENT so decides, it may uphold the complaint, or and take further action in accordance with Clause 55 clause 40 (Termination on Default) of the ContractFramework Agreement.

REMEDIES IN THE EVENT OF INADEQUATE PERFORMANCE. 44.1 40.1 Where a complaint is received about the standard of Services and/or Software or about the manner in which any Services have been supplied or work has been performed or about the materials or procedures used or about any other matter connected with the performance of the SERVICE PROVIDER’S Supplier's obligations under the Contract, then the CLIENT Customer shall take all reasonable steps to ascertain whether investigate the complaint is validcomplaint. If the CLIENT so decidesThe Customer may, it may in its sole discretion, uphold the complaint, or take further action in accordance with Clause 55 (Termination on Default) of the Contract.and may, acting reasonably:

REMEDIES IN THE EVENT OF INADEQUATE PERFORMANCE. 44.1 40.1. Where a complaint is received about the quality and standard of the of the Ordered Goods and Services or about the manner in which any Ordered Goods and Services have been supplied or work has been performed or about the materials or procedures used or about any other matter connected with the performance of the SERVICE PROVIDER’S Contractor’s obligations under the Contract, then the CLIENT Customer shall take all reasonable steps to ascertain whether the complaint is valid. If the CLIENT Customer so decides, it may uphold the complaint, or take further action in accordance with Clause 55 46.4 (Termination on Default) of the Contract.