Remakes. (a) We stand behind all our manufacturing and will remake any restoration that failed due to manufacturing error (b) GCDL will only remake what is ordered on the original lab slip (c) Original restoration must be included with the remake or it will be considered a new case. You will receive a credit for the old case once it is received by the lab. (d) GCDL will provide credit only after we’ve had the opportunity to do a remake. (e) If GCDL questions an impression, margin or die, and the dentist approves completion of the case without resolution to the question, if there is a remake, the case will be charged as a new case. (f) Any removable case that has skipped the try-in stage, and goes straight to finish, will be charged at 50% if a redo occurs. (g) Any partial metal frame that has skipped the try-in stage, and goes straight to finish, will be charged at 50% if redo occurs. (h) Any cast metal frame made over yellow stone poured by office (from alginate), will not be warrantied. PVS impression required to maintain warranty. (i) All implant parts must be returned or office will incur a charge for the parts. (j) We will credit dentures and partials back to the customer once we receive the original item back.
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Sources: Terms of Sale, Terms of Sale
Remakes. (a) We stand behind all our manufacturing and will remake any restoration that failed due to manufacturing error
(b) GCDL will only remake what is ordered on the original lab slip
(c) Original restoration must be included with the remake or it will be considered a new case. You will receive a credit for the old case once it is received by the lab.
(d) GCDL will provide credit only after we’ve had the opportunity to do a remake.
(e) If GCDL questions an impression, margin or die, and the dentist approves completion of the case without resolution to the question, if there is a remake, the case will be charged as a new case.
(f) Any removable case that has skipped the try-in stage, and goes straight to finishfinish, will be charged at 50% if a redo occurs.
(g) Any partial metal frame that has skipped the try-in stage, and goes straight to finishfinish, will be charged at 50% if redo occurs.
(h) Any cast metal frame made over yellow stone poured by office office (from alginate), will not be warrantied. PVS impression required to maintain warranty.
(i) All implant parts must be returned or office office will incur a charge for the parts.
(j) We will credit dentures and partials back to the customer once we receive the original item back.
Appears in 1 contract
Sources: Terms of Sale