Regular Server Maintenance Sample Clauses

Regular Server Maintenance. Simpleview will undertake the following to ensure the smooth running of the systems: 3.2.1 Carry out routine checks to ensure maximum uptime and the availability of all necessary services, monitor the systems, and take appropriate action if an alert state is identified. 3.2.2 Services fix – Provided by GCP or MAC as part of our IaaS agreement. 3.2.3 Data restoration from backups (in the case of software incidents or database corruptions only. Data problems caused by Client usage will be treated as a Chargeable Service Request) 3.2.4 Website and application service monitoring, troubleshooting and patching. 3.2.5 Extended Service Performance Monitoring (ping, http, ftp, SQL, and other common services are monitored and restarted/repaired both as a proactive effort and in the course of troubleshooting any possible reported issues.