Ratepayer Safety Sample Clauses

Ratepayer Safety. Nicor Gas has never offered to change its lack of notification about inspections. In fact, when Staff raised this point in its direct testimony (Staff Ex. 2.0, p. 52), ▇▇▇▇▇ Gas mistakenly denied that it provided inspection services. (Nicor Gas Ex. 2.0, p. 45) When correcting this discrepancy, Nicor Gas clarified that it was providing these services but did not assert that is was informing its customers about them. (Nicor Gas Ex. 5.0, p. 22) Staff raised the issue in rebuttal testimony and pointed to the safety considerations associated with this practice. (Staff Ex. 4.0, pp. 31-32, 52) Joint Applicants never rebutted or refuted this charge. The Joint Applicants extol the safety services provided by Nicor Services under GLCG. Just because a warranty product may save someone’s life does not justify overcharging all ratepayers for that service. However, the failure to inform customers of the repair services provided by Nicor Gas affects safety risk in a negative way to the same extent that the services provided by GLCG act to increase safety. If the GLCG services, 98% of which are performed by Nicor Gas, can be performed directly for the ratepayer, then those same services are just as important if they are performed directly for the ratepayer by Nicor Gas. Nicor Gas is neglecting ratepayers’ safety if it does not notify its customers about those services, which may save lives. Similarly, the Company has no intention of aggressively marketing its own inspection and repair services. This is not a matter of customer safety; it is a matter of limiting the Company’s exposure to potential liabilities for damages and injuries caused by customer-owned gas pipes and appliances. ▇▇. ▇▇▇▇▇▇▇ impugns the Company’s motives, contending that it does not provide its customers with adequate safety information because it wants to promote the GLCG business. This is simply untrue and makes no sense. If the Company’s motives were to promote the GLCG business, it would be more effective if it refused to provide any separate inspection and repair services to customers at all.