Common use of Queuing Clause in Contracts

Queuing. The queuing of delinquent accounts for telephone contact generally is based on the severity of the delinquency, and amount of receivable at risk. Such queuing allows the application of different collection strategies and dialogues determined to be most effective in collecting the amount past due. Within an established queue, further segmentation by time on file, account balance, billing cycle, or statistical risk assessment may be employed. Any telephone contact with a customer whose account is delinquent is pursued in a dignified and professional manner.