Common use of Quality Control (QC) Clause in Contracts

Quality Control (QC). Velovita will replace, within sixty (60) days of purchase any product found to be defec- tive. However, no product(s) should be returned to Velovita prior to the written approval to do so from the Velovita Support Department or email request. In order to assure that replacement product will be issued, strict compliance to the following procedure is re- quired: 1. A written replacement request must be submitted, stating the reason for the request and accompanied by verification of payment and a copy of the Product Order form and packing slip. 2. Upon notification Velovita will instruct the Member where to ship product and will issue an RMA (Return Authorization Number), which must be clearly written on the exterior of the returned package. Upon receipt and verification Velovita will ship out replacement product(s).

Quality Control (QC). Velovita will replace, within sixty (60) days of purchase any product found to be defec- tivedefective. However, no product(s) should be returned to Velovita prior to the written approval to do so from the Velovita Support Department or email request. In order to assure that replacement product will be issued, strict compliance to the following procedure is re- quiredrequired: 1. A written replacement request must be submitted, stating the reason for the request and accompanied by verification of payment and a copy of the Product Order product order form and packing slip. 2. Upon notification Velovita will instruct the Member where to ship product and will issue an RMA a Return Merchandise Authorization (Return Authorization Number“RMA”), which must be clearly written on the exterior of the returned package. Upon receipt and verification Velovita will ship out replacement product(s).