Qualified Provider. A Provider qualified to render a specific Waiver service that meets state and federal laws and as per Written Policies and Procedures and Departmental Decisions relating to qualification, requalification and disqualification of Waiver Providers. Quality Management (QM) Plan – A written plan describing how the AE will measure, remediate and improve its performance in a manner consistent with the Department’s QM Strategy to ensure sustained compliance with Waiver assurances and to contribute towards achieving the Department’s identified priorities for improvement. Quality Management (QM) Strategy – The structure, process, roles, responsibilities and methods the Department uses to manage its performance to achieve quality results including continuous cycles of performance measurement (discovery), correction of individual problems (remediation) and implementation of system-wide change as needed (improvement).
Appears in 2 contracts
Sources: Administrative Entity Operating Agreement, Administrative Entity Operating Agreement