Provider Orientation. A. In order to ensure that providers covered under this Agreement understand how the CCS program operates, including their role and responsibilities as providers, the State will make information available to family child care providers via the Maryland State Department of Education’s website and upon the request of a provider, supply a written copy of this information. B. The orientation information will include, but not be limited to information on CCS rates, hours, billing policies and procedures, other policies and procedures required by the State, co-pays, tax information resources, the State CCS hotline number, contact numbers for all appropriate local and state agencies including current designated staff, copies of materials routinely provided to parents and ongoing training opportunities. C. The State will provide parents entering the CCS program with information explaining CCS policies and procedures. The State will provide paper copies of CCS program information upon the request of a parent.
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