Common use of Provide Technical Support Clause in Contracts

Provide Technical Support. Provide a technical support telephone number to OEM's personnel for Product installation, trouble shooting, and Product applications advice. After normal business hours (8:00 AM - 5:30 PM-Mountain Standard/Daylight Time, Monday through Friday) this telephone number will provide the option of paging an appropriate CAC customer service representative for emergency situations.

Appears in 2 contracts

Sources: Oem Agreement (Carrier Access Corp), Oem Agreement (Carrier Access Corp)