Provide Customer Support Sample Clauses
Provide Customer Support. The Reseller agrees that it must offer full and satisfactory customer support for all Services sold under this Agreement, including acceptance of orders, registration, cancellation, modification, renewal, deletion or transfer of Domain Names, to its customers in compliance with ICANN and Registry Requirements. Reseller shall publish emergency contact information for critical situations for its customers.
Provide Customer Support. The Reseller agrees that it must offer full and satisfactory customer support for all Services sold under this Agreement, including acceptance of orders, registration, cancellation, modification, renewal, deletion or transfer of Domain Names, to its customers in compliance with ICANN and Registry Requirements. Reseller shall publish emergency contact information for critical situations for its customers. Reseller acknowledges that GlobalR is ultimately responsible for delivering customer support to Registrants of Domain Names managed through its registration systems and under its accreditations. Failure of Reseller to provide adequate support to its customers under this Agreement shall be considered a breach of this Agreement and GlobalR shall comply with its obligations to ICANN and various ccTLD registries to provide the Services to Reseller’s customers at Reseller’s expense.