Program Hardware Clause Samples

Program Hardware. DAC will provide a telecommunications system that will manage inbound and outbound customer calls within the DAC facilities. This includes basic IVR management capabilities for call processing, voice mail capability and data collection/reporting. This does not include any special features such as sophisticated IVR or CTI applications. DAC will provide all networking hardware associated with DAC facilities. Notwithstanding any other provisions of this agreement. HP is responsible for hardware and software associated with TSR workstation computers and hardware. HP is also responsible for remote hardware and software at HP facilities required to remotely access DAC systems via dial-up networking.