Common use of Product Returns Clause in Contracts

Product Returns. Unless otherwise agreed by the parties in writing, Deliverables that are correctly furnished by Company per the purchase order may not be returned unless Customer receives written authorization from Company. If returns are authorized by Company, a return merchandise authorization (“RMA”) number must be provided by Company. Deliverables identified under such RMA must be returned to Company within 90 days of issuance of the RMA. Such RMA number and any accompanying RMA documents, the original invoice number, and a written explanation for the return must be included with the returned Deliverables in order for Company to inspect and approve a credit for the return. For warranty returns, a credit in the amount of the original purchase price will only be issued if, after Company’s receipt and inspection of the returned Deliverables, Company confirms, in its sole discretion, the defect is valid and approves the return. For non-warranty returns, (a) in the event Company approves such a return, a credit will be made to Customer’s account in the amount of the original purchase price less freight and a handling charge of 25% of the net material on the original invoice for stocked product and 50% of the net material on the original invoice for non-stocked product; and (b) Only Deliverables that are new, current, standard, non- obsolete, non-specially manufactured, unused, in their original condition as at the time of sale by Company to Customer, in their original packaging and in Customer’s inventory less than 180 days from the date of shipment by the Company may be considered by Company for return. Such credit will only be issued if, after Company’s receipt and inspection of Deliverables, Company approves the return. The amount of final credit will be determined upon receipt at the factory and following Company’s inspection and analysis of the condition of the returned material. Company retains the right to deny credit to anyone for any reason.

Appears in 3 contracts

Sources: General Terms and Conditions of Sale and Service, General Terms and Conditions of Sale and Service, General Terms and Conditions of Sale and Service

Product Returns. Unless otherwise agreed by the parties in writing, Deliverables that are correctly furnished by Company per the purchase order may not be returned unless Customer receives written authorization from Company. If returns are authorized by Company, a return merchandise authorization (“RMA”) number must be provided by Company. Deliverables identified under such RMA must be returned to Company within 90 days of issuance of the RMA. Such RMA number and any accompanying RMA documents, the original invoice number, and a written explanation for the return must be included with the returned Deliverables in order for Company to inspect and approve a credit for the return. For warranty returns, a credit in the amount of the original purchase price will only be issued if, after Company’s receipt and inspection of the returned Deliverables, Company confirms, in its sole discretion, the defect is valid and approves the return. For non-warranty returns, (a) /convenience returns, in the event Company approves such a return, in its sole discretion, the following shall apply: (a) the total amount of Deliverables requested to be returned shall be a minimum of $250.00; (b) a credit will be made to Customer’s account in the amount of the original purchase price less freight and a handling charge of 2545% of the net material on the original invoice for stocked product and 50% of the net material on the original invoice for non-stocked productinvoice; and (bc) Only only Deliverables that are new, current, standard, non- obsolete, non-specially manufactured, unused, in their original condition as at the time of sale by Company to Customer, in their original packaging and in Customer’s inventory less than 180 days from the date of shipment by the Company and not ordered as part of a master key solution, may be considered by Company for return. Such credit will only be issued if, after Company’s receipt and inspection of Deliverables, Company approves the return. The amount of final credit will be determined upon receipt at the factory and following Company’s inspection and analysis of the condition of the returned material. Company retains the right to deny credit to anyone for any reason.

Appears in 3 contracts

Sources: General Terms and Conditions of Sale and Service, General Terms and Conditions of Sale and Service, General Terms and Conditions of Sale and Service

Product Returns. Unless otherwise agreed by the parties in writing, Deliverables that are correctly furnished by Company per the purchase order may not be returned unless Customer receives written authorization from Company. If returns are authorized by Company, a return merchandise authorization (“RMA”) number must be provided by Company. Deliverables identified under such RMA must be returned to Company within 90 days of issuance of the RMA. Such RMA number and any accompanying RMA documents, the original invoice number, and a written explanation for the return must be included with the returned Deliverables in order for Company to inspect and approve a credit for the return. For warranty returns, a credit in the amount of the original purchase price will only be issued if, after Company’s receipt and inspection of the returned Deliverables, Company confirms, in its sole discretion, the defect is valid and approves the return. For non-warranty returns, (a) /convenience returns, in the event Company approves such a return, in its sole discretion, the following shall apply: (a) the total amount of Deliverables requested to be returned shall be a minimum of $250.00; (b) a credit will be made to Customer’s account in the amount of the original purchase price less freight and a handling charge of 2545% of the net material on the original invoice for stocked product and 50% of the net material on the original invoice for non-stocked productinvoice; and (bc) Only only Deliverables that are new, current, standard, non- non-obsolete, non-specially manufactured, unused, in their original condition as at the time of sale by Company to Customer, in their original packaging and in Customer’s inventory less than 180 days from the date of shipment by the Company and not ordered as part of a master key solution, may be considered by Company for return. Such credit will only be issued if, after Company’s receipt and inspection of Deliverables, Company approves the return. The amount of final credit will be determined upon receipt at the factory and following Company’s inspection and analysis of the condition of the returned material. Company retains the right to deny credit to anyone for any reason.

Appears in 1 contract

Sources: General Terms and Conditions of Sale and Service