Product Return Policies Clause Samples

The Product Return Policies clause defines the terms and conditions under which customers may return purchased goods. It typically outlines the acceptable time frame for returns, the condition products must be in to qualify, and any required documentation or procedures, such as providing a receipt or using original packaging. This clause ensures both parties understand the process for handling unsatisfactory or defective products, thereby reducing disputes and clarifying expectations regarding refunds, exchanges, or store credits.
Product Return Policies. 7.1 If A should find issues with the quality of their products, B will have to return all questionable products to A within one month starting from the day B receives the notice of same from A. A will have to pay all transportation costs. Any products past the due date will not be accepted by A and B will bear responsibility for all losses. 7.2 If the products are returned for reasons which are not quality related, B will have to return the products three months before the quality expiration date. The amount of returned products cannot be more than 10% of recent shipment of products from A. B will have to pay for all transportation fees for returned goods (unless A made a shipment mistake initially). 7.3 When B is requesting to return orders, B will have to provide A with a return order stating why the products are to be returned, which products, quantity, size (packaging), and shipment number. A will assess fees associated with the returns. If B complies, B can then return the products. All calculations based on quantity of returned products will be based on what A has physically received. 7.4 If B does not submit a written request to A for product returns, A will not be obliged to accept any returns from B
Product Return Policies. 7.1 If A is to find issues with the quality of their products, B will have to return all questionable products to A with a month starting from the day B received the notice. A will have to pay all transportation costs. Any products past the due date will not be accepted by A and B will have to incur all losses. 7.2 If the return products are not quality related, B will have to return the products three months before the quality expiration date. The amount of returned products cannot be more than 10% of recent shipment of products from A. B will have to pay for all transportation fees for returned goods (unless A made a shipment mistake initially). 7.3 When B is requesting to return orders, B will have to provide A with a return order stating why the products are top be returned, which products, quantity, size (packaging), and shipment number. A will asses fees associated with the returns. If B complies, B can then return the products. All quantity of returned products will be based on what A has physically received. 7.4 If B does not provide a written request for product returns, A will not be accepting any returns from B
Product Return Policies. In the event that a Product Unit fails to conform to the warranty set forth in Section 4.1, during the warranty period (i) Great Basin shall notify BioHelix in a timely manner in writing that such Product Unit failed to conform and shall furnish a detailed explanation of any alleged nonconformity; and (ii) at BioHelix’s option and election, Great Basin shall return such nonconforming Product Unit to BioHelix’s manufacturing facility, at BioHelix’s expense.