Common use of Processing Pricing Schedule Clause in Contracts

Processing Pricing Schedule. This Attachment A-2 shall be an Attachment to the OMC Contract. This Attachment provides the Manual Processing fees associated with the OMC Contract for the ***. The Manual Processing fees in this Attachment go into effect on the Effective Date of the OMC Contract. Modifications to any of the prices herein need to be in writing, and mutually agreed upon by both parties. Unless otherwise provided, capitalized terms shall have the same meaning ascribed to them in the OMC Contract. 1.1 Table 1 provides the fees associated with Manually Processing services in connection with order processing for Transactions for the ***. Type Cingular System Service Fee ID Service Charge 1st Line Each Addtl. Service ( LOS ) New Activation *** *O1 Postpaid - *** *** *** Workflow Mgr *** O2 Prepaid - Workflow Mgr *** *** *** New Activation *** O3 Postpaid - Workflow Mgr *** *** *** *** O4 Prepaid - Workflow Mgr *** *** *** Care Local Number *** O5 Post Paid - *** *** *** Portability (LNP) Workflow Mgr *** O6 Prepaid - Workflow Mgr *** *** *** Telegence Local *** O7 Post Paid - *** *** *** Number Portability Workflow Mgr (LNP) *** O8 Prepaid - Workflow Mgr *** *** *** Migration *** O9 Service Fee - *** *** *** Workflow Mgr *** O10 Service Fee - *** *** *** Workflow Mgr Upgrade *** O11 Service Fee - *** *** *** Postpaid Workflow Mgr *** O12 Service Fee - *** *** *** Workflow Mgr Accessory Only *** O13 Service Fee *** *** *** Workflow Mgr Feature Request *** O14 Service Fee *** *** *** Workflow Mgr *** O15 Service Fee *** *** *** Workflow Mgr Agent FTE/ Hourly O16 Hourly FTE Rate for *** *** *** Rate Data Entry and Special Projects * O = Processing Fees in AT&T Back Office Systems ** Orders that are cancelled by any automated system and have no human STI touch would not incur a manual cancelled processing fee. Proprietary and Confidential This Agreement and information contained therein is not for use or disclosure outside of AT&T, its Affiliates, and third party representatives, and Supplier except under written agreement by the contracting Parties. Table 2 provides the fees associated with Manual Processing services in connection with processing automated/manual inbound and outbound calls for Transactions for the *** Service Fee Type Fee ID* Service Charge 1st Line Addtl. Inbound Call** T1 Inbound calls Handled = Total calls answered by a live agent. *** N/A Outbound Call T3 Telephony cost associated with outbound calls *** N/A Inbound Call Agent Call Handling Fee T4 Hourly FTE rate for Inbound / Outbound Calls Processed *** N/A * T = *** Processing Fees ** Any manual work done with a Transaction billed as an Inbound Call shall not incur an Inbound Call Agent Call Handling Fee. All IVR answered calls are included in the Technology Fee at no incremental charge. Call Routing fees are included in the Technology Fee at no incremental charge.

Processing Pricing Schedule. This Attachment A-2 shall be an Attachment to the OMC Contract. This Attachment provides the Manual Processing fees associated with the OMC Contract for the ***. The Manual Processing fees in this Attachment go into effect on the Effective Date of the OMC Contract. Modifications to any of the prices herein need to be in writing, and mutually agreed upon by both parties. Unless otherwise provided, capitalized terms shall have the same meaning ascribed to them in the OMC Contract. 1.1 Table 1 provides the fees associated with Manually Processing services in connection with order processing for Transactions for the ***. Type Cingular System Service Fee ID Service Charge 1st Line Each Addtl. Service ( LOS ) Each Line of New Activation *** *O1 Postpaid - Workflow Mgr *** *** *** Workflow Mgr *** O2 Prepaid - Workflow Mgr *** *** *** New Activation *** O3 Postpaid - Workflow Mgr *** *** *** *** O4 Prepaid - Workflow Mgr *** *** *** Care Local Number Portability (LNP) *** O5 Post Paid - Workflow Mgr *** *** *** Portability (LNP) Workflow Mgr *** O6 Prepaid - Workflow Mgr *** *** *** Telegence Local Number Portability (LNP) *** O7 Post Paid - Workflow Mgr *** *** *** Number Portability Workflow Mgr (LNP) *** O8 Prepaid - Workflow Mgr *** *** *** Migration *** O9 Service Fee - Workflow Mgr *** *** *** Workflow Mgr *** O10 Service Fee - Workflow Mgr *** *** *** Workflow Mgr Upgrade Postpaid *** O11 Service Fee - Workflow Mgr *** *** *** Postpaid Workflow Mgr *** O12 Service Fee - Workflow Mgr *** *** *** Workflow Mgr Accessory Only *** O13 Service Fee Workflow Mgr *** *** *** Workflow Mgr Feature Request *** O14 Service Fee Workflow Mgr *** *** *** Workflow Mgr *** O15 Service Fee Workflow Mgr *** *** *** Workflow Mgr Agent FTE/ Hourly Rate O16 Hourly FTE Rate for Data Entry and Special Projects *** *** *** Rate Data Entry and Special Projects * O = Processing Fees in AT&T Back Office Systems ** Orders that are cancelled by any automated system and have no human STI touch would not incur a manual cancelled processing fee. Proprietary and Confidential This Agreement and information contained therein is not for use or disclosure outside of AT&T, its Affiliates, and third party representatives, and Supplier except under written agreement by the contracting Parties. Confidential Treatment Requested 18 Table 2 provides the fees associated with Manual Processing services in connection with processing automated/manual inbound and outbound calls for Transactions for the *** Service Fee Type Fee ID* Service Charge 1st Line Each Addtl. Inbound Call** T1 Inbound calls Handled = Total calls answered by a live agent. *** N/A Outbound Call T3 Telephony cost associated with outbound calls *** N/A Inbound Call Agent Call Handling Fee T4 Hourly FTE rate for Inbound / Outbound Calls Processed *** N/A * T = *** Processing Fees ** *Any manual work done with a Transaction billed as an Inbound Call shall not incur an Inbound Call Agent Call Handling Fee. All IVR answered calls are included in the Technology Fee at no incremental charge. Call Routing fees are included in the Technology Fee at no incremental charge.