Priority 3 - Low Impact Problems Clause Samples

Priority 3 - Low Impact Problems. The Server is experiencing problems that cause minor features to fail or operate, or cause minor delays, and a reasonable work-around is available. These problems may limit the usefulness of an effective part of the Server, but do not limit the usefulness of the entire Server. PMIT must begin diagnostics and corrective action immediately after it is notified or otherwise becomes aware of a low impact problem and use commercially reasonable efforts to resolve the problem promptly. Status reports shall be given to StrikeForce at least once every weekday, or otherwise agreed by the parties. PMIT's support desk will advise technical resources within 1 hour and a technical resource will begin diagnostics and take corrective action within 24 hours. All priority 3 problems are escalated to StrikeForce management within 8 hours after they are logged in the call management system.