Common use of Priority 2 Tickets Clause in Contracts

Priority 2 Tickets. The MTRI for a Priority 2 Ticket is twenty-four (24) hours. A Priority 2 Ticket is issued for the following reasons: 14.1.2.1 All other non-service affecting report that is not a threat to customer service over night. Also, issue this type of priority ticket when a non- standard installation of plug-in(s) and/or circuit pack(s) is requested by the Collocator as described in Section 9.8.

Priority 2 Tickets. The MTRI for a Priority 2 Ticket is twenty-four (24) hours. A Priority 2 Ticket is issued for the following reasons: 14.1.2.1 All other non-service affecting report that is not a threat to customer service over night. Also, issue this type of priority ticket when a non- non-standard installation of plug-in(s) and/or circuit pack(s) is requested by the Collocator as described in Section 9.8.