Primus. SSI will provide StorageTek's Level 1 Support and Level 2 Support personnel with one-on-one, interactive training for the web-based front-end of Primus, a knowledge information system. SSI will provide such training free of charge to StorageTek. 11.2 StorageTek Training. 11.2.1 PINNACLE Training. StorageTek Level 3 Support personnel will provide SSI Level 3 Support personnel with one-on-one, interactive training sufficient for SSI to be able to effectively use the PINNACLE problem management system. StorageTek will provide such training free of charge to SSI.
Appears in 2 contracts
Sources: Distributor Agreement (Engenio Information Technologies, Inc.), Distributor Agreement (Engenio Information Technologies, Inc.)