Common use of Pool Access Clause in Contracts

Pool Access. It is the customer’s responsibility to provide access to pool on regularly scheduled day or if notice is provided of an alternate day. If for some reason, such as illness, family emergency, automobile accident or trouble, etc. your pool technician is not able to service your pool, service will be provided by another pool technician. We will attempt to advise you of these situations, but due to timings, are not required to. If you currently have a locked gate, a combination lock is preferred. If a key lock is used, we will need be provided with two working keys for each lock. If we arrive on the regular scheduled service day and we are not able to access the pool, there will be no credit for this missed visit. If we must return before the next scheduled visit, a $25 return trip fee will be assessed. Dogs and Other Pets – It is the customer’s responsibility to ensure their pets are properly arranged for on the normal day of service. Please ensure that they are in the house or in their kennel/crate on day of service. We are not responsible for pets that escape on normal day of service. If we cannot access pool due to hostile dog(s), no refunds will be provided and if we must return before the next scheduled visit, a $25 return trip fee will be assessed.