Personal Learning. Is prepared to undergo de-escalation training and adjust responses to situations appropriately; seeks feedback; is sensitive to changing personal demands and requirements and changes accordingly CHANGES TO POSITION DESCRIPTION From time to time it may be necessary to consider changes to the position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This Position Description may be reviewed as part of the preparation for your annual performance and development review. Acknowledged / Accepted: .............................................................................................................. ..................................................................... Employee Date .............................................................................................................. ..................................................................... Manager Date Southern DHB 90699 V1
Personal Learning what was learned; how was it learned; when was it learned?
Personal Learning. Is prepared to undergo de-escalation training and adjust responses to situations appropriately; seeks feedback; is sensitive to changing personal demands and requirements and changes accordingly KEY RELATIONSHIPS
Personal Learning. Picks up the need to change personal, interpersonal behaviour quickly; watches others for their reactions to his/her attempts to influence and perform; and adjusts; seeks feedback; is sensitive to changing personal demands and requirements and changes accordingly FUNCTIONAL RELATIONSHIPS It is a key responsibility that relationships must be developed and maintained in such a way as to bring about a positive and respectful response from those the team member liaises with. WITHIN SOUTHERN DHB EXTERNAL TO SOUTHERN DHB ▪ Population Health Service team ▪ NIR Administrators and Co-ordinators ▪ Vaccine Preventable Disease Team ▪ Outreach Immunisation Nurses ▪ Other Departments as determined by future NIR development ▪ Other Southern DHB staff ▪ Primary Health Care Providers ▪ Patients and Whãnau ▪ Community and Practices ▪ Parents/ Schools / Pre Schools / Teachers ▪ Other stakeholders ▪ General Practice Nurses and Practice Managers ▪ Primary Health Care providers ▪ Well Child Xxxxxxxx Xxx (WCTO) Providers ▪ Maori and Pacific Health Providers ▪ Independent LMCs PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies ESSENTIAL DESIRABLE Education and Qualifications ▪ Minimum level 2 NCEA or equivalent Knowledge, Skills and Experience ▪ At least 2 years clerical administration experience. ▪ High standard of interpersonal communication skills, including written and verbal to include telephone skills. ▪ Knowledge of office systems and procedures ▪ Evidence of good literacy and numeracy skills. ▪ Excellent computer skills, including knowledge of Microsoft Word, Excel and Outlook (e-mail). ▪ Ability to understand and follow written or verbal instructions. ▪ Sets high standards of performance. ▪ Ability to work well in a team and xxxxxx good interpersonal relationship. ▪ Willing to support and assist other staff as required. ▪ Respect the privacy of individuals when dealing with personal information. ▪ Knowledge of or willingness to learn patient management systems, data systems, general office systems and procedures. ▪ Ability to learn quickly and demonstrate efficient and accurate administration skills. ▪ Ability to communicate confidently Evidence of good literacy and numeracy skills. ▪ Excellent organisation and time management skills ▪ Touch typing above 45 WPM ▪ Data entry speed and accuracy ▪ Willingness to learn new systems and programs ▪ Experience with TEAMS office 365 Personal Qualities ▪ Works...
Personal Learning. Picks up the need to change personal, interpersonal behaviour quickly; watches others for their reactions to his/her attempts to influence and perform; and adjusts; seeks feedback; is sensitive to changing personal demands and requirements and changes accordingly CHANGES TO POSITION DESCRIPTION From time to time it may be necessary to consider changes to the position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This Position Description may be reviewed as part of the preparation for your annual performance and development review. Acknowledged / Accepted: .............................................................................................................. ...................................................................... Employee Date .............................................................................................................. ......................................................................
