PERFORMANCE STANDARDS SUMMARY Sample Clauses
The Performance Standards Summary clause defines the specific benchmarks or criteria that a party must meet in fulfilling its contractual obligations. It typically outlines measurable standards such as quality levels, timelines, or service metrics that will be used to assess performance under the agreement. By clearly stating these expectations, the clause helps ensure both parties understand the required level of performance and provides a basis for evaluating compliance, thereby reducing disputes and promoting accountability.
PERFORMANCE STANDARDS SUMMARY. The City will assess the Contractor’s performance during each task order period of performance to determine the degree to which such performance has met the City’s standards. This assessment will focus on six (6) criteria: capability and innovation, accountability, responsiveness, transparency, continuity and cost. The Contractor’s performance on each criterion will be judged as having been “Excellent”, “Satisfactory” or “Unsatisfactory” based upon performance metrics set forth in the task orders. The City will consider the results of this assessment when developing its objectives and approach to award follow-on task orders. The principal objectives of each assessment area are summarized in the following sections: