Performance Optimization. a. The Vendor’s responsibilities include the following: 1. Optimize and improve the performance and design of the Data Network using data gathered from performance monitoring and forecasting activities; 2. Perform regular optimization analyses on at least a quarterly basis, and prior to and following any major transitions or changes; 3. Optimize cost-effectiveness and cost-efficiency, without sacrificing performance or the ability to meet the Service Levels; 4. Use modeling and other analysis tools where applicable to determine methods of improving the performance; 5. Assess and implement alternate methods and procedures to reduce Data Network errors and Data Network downtime; and 6. Review optimization activities and plans with ACI on at least a quarterly basis.
Appears in 2 contracts
Sources: Master Services Agreement (Aci Worldwide, Inc.), Master Services Agreement (Aci Worldwide, Inc.)