Common use of Payment difficulties Clause in Contracts

Payment difficulties. 7.1 Information about what to do if you are having difficulty paying the Charges can be found on the 7.2 Before or after the start of the Contract, we may assess Your circumstances, including by checking Your credit score. 7.3 If We are concerned about Your ability to pay the Charges, We may (in compliance with Our Licence): (a) require You to pay a reasonable deposit as security for payment of Our bills (if a non- prepayment customer); (b) install a pre-payment Meter at the Property; and/or(c) change the Charges or the Payment Method which apply to You. 7.4 If You do not pay the Charges when they are due, We may (in compliance with Our Licence): (a) charge interest at the Bank of England base rate plus 3 percentage points;(b) take any of the steps set out in Section 7.3;(c) ask debt collection agencies to act on Our behalf;(d) take legal action against You; and/or(e) cut-off the supply of Energy to the Property. 7.5 If We install a pre-payment Meter We will not charge You for the cost of this but We can, at Our discretion, charge You for any additional reasonable costs incurred, for example if We have to obtain a warrant or employ the services of a locksmith to gain entry to the Property and the Charges You pay via the pre-payment Meter for the Energy supplied may be higher than You would otherwise have had to pay. 7.6 Title in any deposit You pay Us will vest in Us, but We will pay You an equal amount after a period of 6 months provided that You do not miss any payments during that time (subject to any amounts deducted by Us in settlement of outstanding Charges). 7.7 All first Direct Debit payments shall be taken upon the Supply Start Date or a few days after.

Payment difficulties. 7.1 Information about what to do if you You are having difficulty paying the Charges can be found on thethe Website. 7.2 Before or after the start of the Contract, we may assess Your circumstances, including by checking Your credit score. 7.3 If We are concerned about Your ability to pay the Charges, We may (in compliance with Our Licence):We (a) require You to pay a reasonable deposit as security for payment of Our bills (if a non- prepayment customer); (b) install a pre-payment Meter at the Property; and/or(c) change the Charges or the Payment Method which apply to You. 7.4 If You do not pay the Charges when they are due, We may (in compliance with Our Licence): (a) charge interest at the Bank of England base rate plus 3 percentage points;(b) take any of the steps set out in Section 7.3;(c) ask debt collection agencies to act on Our behalf;(d) take legal action against You; and/or(e) cut-off the supply of Energy to the Property. 7.5 If We install a pre-payment Meter We will not charge You for the cost of this but We can, at Our discretion, charge You for any additional reasonable costs incurred, for example if We have to obtain a warrant or employ the services of a locksmith to gain entry to the Property and the Charges You pay via the pre-payment Meter for the Energy supplied may be higher than You would otherwise have had to pay. 7.6 Title in any deposit You pay Us will vest in Us, but We will pay You an equal amount after a period of 6 months provided that You do not miss any payments during that time (subject to any amounts deducted by Us in settlement of outstanding Charges).deducted 7.7 All first Direct Debit payments shall be taken upon the Supply Start Date or a few days after.