Common use of Payment difficulties Clause in Contracts

Payment difficulties. (a) You must let us know, by telephone or in writing, if you are having trouble paying your bill by the Due Date or if you require payment assistance. (b) We will provide you with payment assistance as required under the Energy Laws. This may include giving you information about government and non-government rebates, concessions or relief schemes and payment plans and instalment arrangements. (c) If you are a Residential Customer additional information on financial assistance that may be available to you can be found in our hardship policy on our website: ▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇/ energyassistance.

Payment difficulties. (a) You must let us know, by telephone or in writing, if you are having trouble paying your bill by the Due Date or if you require payment assistance. (b) We will provide you with payment assistance as required under the Energy Laws. This may include giving you information about government and non-government rebates, concessions or relief schemes and the payment plans and instalment arrangements. (c) If you are a Residential Customer additional information on financial assistance that may be available to you can be found in our hardship policy on our website: ▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇/ energyassistance.