Common use of P3 – Priority 3 Problems Clause in Contracts

P3 – Priority 3 Problems. If a Problem is classified as a Priority 3 Problem, Pulse Secure and End User shall work full-time during Normal Business Hours, and shall use all commercially reasonable efforts, until a Work-Around or Problem Resolution is successfully implemented. If a Problem Resolution is successfully implemented, but such Problem Resolution cannot be deployed in a System operating in End User's network without affecting service or operation, Pulse Secure shall use commercially reasonable efforts to provide End User with a Work-Around. Subject to the preceding sentence, Pulse Secure will use all commercially reasonable efforts to provide a Work-Around or a Problem Resolution within 30 calendar days of a Priority 3 Problem being reported to Pulse Secure by End User.

P3 – Priority 3 Problems. If a Problem is classified as a Priority 3 Problem, Pulse Secure ▇▇▇▇▇▇ and End User shall work full-time during Normal Business Hours, and shall use all commercially reasonable efforts, until a Work-Around or Problem Resolution is successfully implemented. If a Problem Resolution is successfully implemented, but such Problem Resolution cannot be deployed in a System operating in End User's network without affecting service or operation, Pulse Secure Ivanti shall use commercially reasonable efforts to provide End User with a Work-Around. Subject to the preceding sentence, Pulse Secure ▇▇▇▇▇▇ will use all commercially reasonable efforts to provide a Work-Around or a Problem Resolution within 30 calendar days of a Priority 3 Problem being reported to Pulse Secure ▇▇▇▇▇▇ by End User.