Outage Notifications Sample Clauses
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Outage Notifications. Planned outages are communicated to the customers affected by the outage by the Service Provider. Depending on the breadth of the outage and the impact, these communications may be done by phone call or by email using the contact information provided by the customer.
Outage Notifications. The Service Provider will communicate planned service outages to affected Customers. Depending on the breadth and impact of the outage, notification may be by phone call or by email. Notification will occur per contact information provided by the Customer.
Outage Notifications. Host shall provide written notice of any suspension of Service to Client within a reasonable time, but shall endeavor to provide such notice within 24 hours of such suspension.
Outage Notifications. The Service Provider will communicate planned service outages to affected Customers. Depending on the breadth and impact of the outage, notification must be by phone call and by email. Notification will occur per contact information provided by the Customer. S.N. Name Position Phone number E-mail Address Planned Outages: When possible, the Service Provider will communicate planned outages to Customers by phone call and by email at least fifteen business days before the outage. If a planned outage becomes necessary in less than three days, the Service Provider will communicate soon after the outage necessity is determined. Unplanned Outages: The Service Provider will communicate unplanned outages as time permits, to the first available Customer contact by phone (or, if unavailable, email) within two hours of the outage. To meet specified service availability and service level objective, regularly scheduled maintenance is necessary. When possible, maintenance will be performed during the nighttime without affecting to business except in the case of emergency, data center device or equipment breakdown when urgent maintenance must be carried out to prevent further damage or total outage. Except for critical or emergency situation, most of the change maintenance will be carried out with formal change approval process where every customers will be informed in advance. The CH will follow change approval process where PRD/DR change request must be submitted 3 days in advance. Any change that impacts the data center availability will be carried out with the approval from customers minimizing the schedule down time.
Outage Notifications. The WBSDC will communicate planned service outages to affected Line Departments. Depending on the breadth and impact of the outage, notification may be by phone call or by email. Notification will occur per contact information provided by the Line Department.
Outage Notifications