Optional Support Services. higi may at its option purchase support services from Merge at Merge’s current pricing of $30 per month, per kiosk. Support services shall include labor, parts (replacement) and kiosk maintenance as needed plus an annual maintenance if no other service has been required. Upon the purchase of these services from Merge, it shall also correct software bugs and performance issues at no additional cost to higi. Support services also include software updates and upgrades. __________________________ 2 ***Confidential Treatment Requested. Merge support pricing shall be offered at this price and shall not be subject to change for a period of five (5) years from the date hereof. higi may exercise this option to purchase support services at any time during this five (5) year period at this pricing in any quantities desired. In the event that higi elects to purchase such support services during this five (5) year period, higi shall provide thirty (30) days advance written notice of its desire to so exercise this option. Upon receipt of such notice, Merge shall then invoice higi for the appropriate amount and such invoice shall be due and payable to Merge thirty (30) days in advance of the start of the support services.
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Optional Support Services. higi may at its option purchase support services from Merge at Merge’s current pricing of $30 per month, per kiosk. Support services shall include labor, parts (replacement) and kiosk maintenance as needed plus an annual maintenance if no other service has been required. Upon the purchase of these services from Merge, it shall also correct software bugs and performance issues at no additional cost to higi. Support services also include software updates and upgrades. __________________________ 2 ***Confidential Treatment Requested. Merge support pricing shall be offered at this price and shall not be subject to change for a period of five (5) years from the date hereof. higi may exercise this option to purchase support services at any time during this five (5) year period at this pricing in any quantities desired. In the event that higi elects to purchase such support services during this five (5) year period, higi shall provide thirty (30) days advance written notice of its desire to so exercise this option. Upon receipt of such notice, Merge shall then invoice higi for the appropriate amount and such invoice shall be due and payable to Merge thirty (30) days in advance of the start of the support services.
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