Common use of Operator’s Response Clause in Contracts

Operator’s Response. Operator shall include contact information on each Shared Mobility Device where complaints can be received. Operator shall also include information about how complaints can be reported to Operator when Shared Mobility Devices are accessed. If Operator receives a complaint that any Shared Mobility Device has been improperly parked or not docked to a designated structural or virtual docking station, Operator shall respond to the complaint, remove the Shared Mobility Device from its current location, and return the Shared Mobility Devices to an appropriate structural or virtual docking station within 4 hours of receiving the complaint if the complaint was received between 8:00 am and 8:00 pm, or within 12 hours of receiving the complaint if the complaint was received between 8:00 pm and 8:00 am.

Operator’s Response. Operator shall include contact information on each Shared Mobility Device where complaints can be received. Operator shall also include information about how complaints can be reported to Operator when Shared Mobility Devices are accessed. If Operator receives a complaint that any Shared Mobility Device has been improperly parked or not docked to a designated structural or virtual docking station, Operator shall respond to the complaint, remove the Shared Mobility Device from its current location, and return the Shared Mobility Devices to an appropriate structural or virtual docking station within 4 hours of receiving the complaint if the complaint was received between 8:00 am and 8:00 pm, or within 12 hours of receiving the complaint if the complaint was received between 8:00 pm and 8:00 am.or