Operator Services and Directory Services Sample Clauses
The "Operator Services and Directory Services" clause defines the obligations and procedures related to providing operator-assisted calling and directory assistance services. Typically, this clause outlines which party is responsible for offering access to operator services, such as collect or person-to-person calls, and directory services, like telephone number lookups. It may specify technical standards, service levels, or cost responsibilities for these services. The core function of this clause is to ensure that end users have reliable access to essential telecommunication support services, thereby maintaining service quality and regulatory compliance.
Operator Services and Directory Services. 8.1 Ameritech shall provide requesting carrier access to Ameritech's Operator Service and Directory Assistance facilities where technically feasible.
8.2 Ameritech shall provide unbundled Operator Services (“OS”) and Directory Assistance (“DA”) to requesting carrier in conjunction with Telephone Exchange Service provided to requesting carreir as a purchaser of Resale Services and as an Unbundled Local Switching Network Element or directly as a separate Network Element. A list identifying the NPA/Exchange areas of Ameritech Directory Assistance, and dependent Information Call Completion services will be provided to reqeusting carrier and will be updated as such DA services are provided in additional NPA/Exchange Areas.
8.3 Requesting Carrier will obtain any required custom routing and obtain or provide the necessary direct trunking and termination facilities to the mutually agreed upon meet point with Ameritech facilities for access to unbundled OS and DA services. Requesting carrier is responsible for delivering its OS and DA traffic to Ameritech’s operator service switch. Specifically, requesting carrier shall deliver its traffic direct from the End Office to the operator service switch location, and there can be no Tandem Switching for OS. The operator service location to which requesting carrier will deliver its OS or DA traffic will be determined by Ameritech based on the existing capacity of its service centers. Ameritech will, if technically feasible, enable requesting carrier to deliver its OS or DA traffic to the operator service switch most closely located to the requesting carrier’s NPA/exchange originating the call.
8.4 Ameritech will provide and maintain the equipment at its OS and DA centers necessary to perform the services under this Agreement, with the goal of ensuring that the OS and DA service meets current industry standards.
8.5 Ameritech will provide OS and DA in accordance with its then current internal operating procedures and/or standards.
8.6 Ameritech will maintain a quality of service that will satisfy the standards, if any, established by the Commission having jurisdiction over the provision of such service. Requesting Carrier has the right, once annually, to visit each Ameritech owned or subcontracted office upon reasonable notice to Ameritech or with greater frequency by mutual consent of the Parties. Upon request, Ameritech will provide monthly system results regarding speed of answer, average work time and, for DA only, aban...
Operator Services and Directory Services. Operator Services. Operator Services consist of the following services.
Operator Services and Directory Services. Ameritech shall provide Requesting Carrier access to Ameritech's Operator Service and Directory Assistance facilities where technically feasible.
Operator Services and Directory Services. Ameritech shall provide Focal access to Ameritech's Operator Service and Directory Assistance facilities where technically feasible.
Operator Services and Directory Services. Ameritech shall provide QST access to Ameritech’s Operator Service and Directory Assistance facilities where technically feasible.
Operator Services and Directory Services. Ameritech shall provide 21/st/ Century access to Ameritech's Operator Service and Directory Assistance facilities where technically feasible.