Operator Assisted Calls Clause Samples
The "Operator Assisted Calls" clause defines the terms under which telephone calls that require the assistance of a live operator are handled within an agreement. This clause typically outlines when such calls are permitted, any additional charges that may apply, and the responsibilities of the parties regarding the use of operator services. For example, it may specify that operator-assisted calls are only allowed in certain circumstances or require prior approval. The core function of this clause is to manage costs and ensure clarity around the use of operator-assisted telecommunication services, preventing unauthorized or excessive use.
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Operator Assisted Calls. Operator assisted calls are limited to 0+ or 0- calls on a sent paid basis only. The term “sent paid” means that all calls must be paid for by ▇▇▇▇▇▇▇'s Customer at the time the call is placed. This can be accomplished by using a telecommunications credit card, placing the call collect or billing the call to a third number. No charges are incurred by ▇▇▇▇▇▇▇.
Operator Assisted Calls. The rates and charges for operator assisted interstate calls handled by the Company include an operator surcharge applicable on each billed interstate message and the measured usage charges. The measured usage charges apply to all Operator Assisted Calls and to Customer Dialed or Operator Assisted Credit Card Calls. The measured usage charges are applied uniformly to residence and business customers as described in Section 8(A) preceding.
(A) Operator Assisted Surcharges The applicable Operator Assisted Surcharge is assessed on the initial one minute rate period for each intrastate or interstate billed Operator Assisted call (except Directory Assistance). The service charge rate does not vary based on mileage bands nor the rate period.
(1) Directory Assistance - charge per each listing provided (applicable for Direct Dialed Requests, 0- Dialed Requests, 0+ Dialed Requests and Credit Card Calls).
(2) Operator Dialed Calls - charge per each call placed by an operator. Includes Third Number Billed, which allows a call to be billed to a station other than the calling or called station; and Collect Calls, which allows a call to be billed to the called station, if accepted by the called party. Also includes Operator Dialed Calls billed to a Credit Card.
(3) Automated Collect - charge for a collect call made without operator assistance.
(4) Automated Card - charge for a call made from a typical LEC (non-proprietary) calling card without operator assistance.
(5) Operator Station - surcharge applies when calls are completed with the assistance of an operator.
(6) Person to Person - allows the person originating the call to specify the party to be reached.
(7) Operator Access Surcharge - operator is asked to connect to another operator.
(B) Rate Schedule for Operator Assisted Service Charges The company will pass on to the customer any pay-station surcharges imposed by the regulatory authority. Service Charges 0+ Rate 0- Rate Directory Assistance $1.20 $2.20 Automated Collect $2.35 $3.35 Automated Card $1.00 $2.00 Operator-Assisted Collect $2.35 $3.35 Billed to Third Party $2.35 $3.35 Person-to-Person $4.50 $5.50 Station-to-Station $2.30 $3.30 Green Hills Communications, Inc.’s "800/888/877" service is a common-line inward telecommunications service allowing a station to receive long distance calls without charge to the caller.
Operator Assisted Calls. The rate for operator assisted international calls handled by the Company includes an Operator Surcharge applicable on each billed international message and the measured usage charges. The measured usage charges apply to all Operator Dialed Calls, Customer Dialed Calls or Operator Assisted Credit Card Calls, Station-to-Station Calls, Person-to-Person Calls, and Third Party Billed or Collect Calls for all international calling, the Operator Assisted Surcharges are applied as set forth below. The measured usage charges for calls to Canada, Caribbean, Mexico, and all overseas calling are applied as set forth in the rate schedule under Section 10.
A. Rate Schedule for Operator Assisted Service Charges Service Charges 0+ Rate 0- Rate Directory Assistance $1.20 $2.20 Automated Collect $2.35 $3.35 Automated Card $1.00 $2.00 Operator Assisted Collect $2.35 $3.35 Billed to Third Party $2.35 $3.35 Person-to-Person $4.50 $5.50 Station-to-Station $2.30 $3.30