Common use of Operations Support Clause in Contracts

Operations Support. Supplier will provide, *, the resources needed to support ongoing operations of the Gap workstation environment working with * teams. This includes hands-on support in Campus and distribution centers locations supported by Supplier and remote support for other locations. These resources will be responsible for: (a) Assisting Gap resources in production problem resolution associated with * problems. (b) Working with other Gap teams to mitigate or respond to a situation that compromises Gap’s workstation environment (e.g., virus or worm outbreak).