Common use of Operational Issues Clause in Contracts

Operational Issues. In case operational issues arise which require the assistance of the other Party to be resolved, each Party may contact the other Party to and each Party commits to a joint issue resolution. Both Parties shall provide and maintain a phone number, which phone number is set forth in the table below, and which shall be answered by technical skilled personnel during the business hours which are set forth in the table below. In the event that the Company’s Operations Center does not operate 24 hours each day, 7 days a week, Company shall link the phone number provided below to a pager and shall return Nextel’s and its Nextel’s Affiliates call(s) no later than ***** after the time the pager message was left by Nextel during all hours outside of the business hours as set forth below for Company. The contact information below for operational issues is intended solely for communication between Nextel or its Affiliates and Company and shall not be provided to third parties. Each Party shall notify the other Party of any changes to the operations contact information provided in the operations contact table below ten (10) business days before such change becomes effective.

Appears in 2 contracts

Sources: Digital Item License and Distribution Agreement (Glu Mobile Inc), Digital Item License and Distribution Agreement (Glu Mobile Inc)

Operational Issues. In case operational issues arise which require the assistance of the other Party to be resolved, each Party may contact the other Party to and each Party commits to a joint issue resolutionresolution of the issue. Both Parties shall provide and maintain a phone number, which phone number is set forth in the table below, and which shall be answered by technical skilled personnel during the business hours which are set forth in the table below. In the event that the CompanyDWANGO’s Operations Center operations center does not operate 24 hours each day, 7 days a week, Company DWANGO shall link the phone number provided below to a pager and shall return NextelNAPSTER’s and its Nextel’s Affiliates call(s) no later than ***** 15 minutes after the time the pager message was left by Nextel NAPSTER during all hours outside of the business hours as set forth below for CompanyDWANGO. The contact information below for operational issues is intended solely for communication between Nextel or its Affiliates NAPSTER and Company DWANGO and shall not be provided to third parties. Each Party shall notify the other Party of any changes to the operations contact information provided in the operations contact table below ten (10) business days before such change becomes effective.

Appears in 1 contract

Sources: Licensing Agreement (Dwango North America Corp)