Operational Issues. SmartCare services address older people in need of support from both professional and non-professional carers. User friendly design in general, and age friendly design in particular, is to be achieved as appropriate, thereby taking account of the fact that the project relies on the utilisation of existing mainstream technologies rather than technologies that are to be newly developed. This will be achieved by concrete means including user consultations - as enshrined in the project’s work plan at an early stage (e.
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Sources: Ethics and Data Protection Framework, Ethics and Data Protection Framework