Common use of OPERATIONAL GOALS Clause in Contracts

OPERATIONAL GOALS. Elemica will use its commercially reasonable efforts to meet or exceed the goals set forth in the Elemica Support Terms table including, response time, update frequency, etc. Elemica will also use its commercially reasonable efforts to meet the targeted Response Times based on the below table in 90% of instances calculated on a quarterly basis.

Appears in 1 contract

Sources: Support Services Terms

OPERATIONAL GOALS. Elemica will use its commercially reasonable efforts to meet or exceed the goals set forth in the Elemica Support Terms table Service Comparison Table including, response time, update frequency, etc. Elemica will also use its commercially reasonable efforts to meet the targeted Response Times based on the below table in 90% of instances calculated on a quarterly basis.

Appears in 1 contract

Sources: Support Services Agreement