Operating Performance Penalties Sample Clauses
Operating Performance Penalties. 21.1. During the term of this Agreement, ATN may, at its discretion, adjust standards, incentives and penalties to ensure and encourage increased efficiency and improved performance of services.
21.2. ATN shall have the right to monitor the services provided by CONTRACTOR in order to assess CONTRACTOR’s performance in delivering its services hereunder. The monitoring activities shall include, but not be limited to, a review and analysis of fleet vehicle cleanliness, completed vehicle trips, on-time submission of reports, and driver safe operations of each vehicle.
Operating Performance Penalties. CITY shall monitor the vehicle service in order to assess the performance of the CONTRACTOR in delivering the service. The monitoring activities shall include, but shall not be limited to, vehicle cleanliness, completed vehicle trips, on-time submission of report(s), and driver safe operations of the vehicle(s). CITY shall maintain the right to assess performance penalties against CONTRACTOR, as set forth herein, based on CONTRACTOR’s failure to meet established standards. Performance penalties will be charged based upon non-compliance with the standards listed in Articles 6, 7, 8 and 9 and reported by: (1) the CONTRACTOR, (2) at least three passengers; (3) CITY staff. CITY reserves the right to modify these performance criteria as necessary. Challenges by CONTRACTOR to any performance penalties assessed shall be resolved using the dispute resolution process set forth in Article XV.