Common use of Open Issues List Reporting Clause in Contracts

Open Issues List Reporting. Infospace shall provide a weekly Open Issues Report, to be reviewed jointly with Cingular during the weekly Operations Call. Both parties agree to periodically review the appropriateness of the frequency of the Open Issues Report and Operations Call. This report shall include the following information: • Outage report including; • Ticket Number • Start time • End time • Resolution • Severity level • Impact • Number of Reported Issues and brief summary of the issues • Date that each Reported Issue was opened • Current Reported Issue status, and if resolved, the date of the resolution. • Total number and description of unresolved issues.