Office/Dispatching Facilities Sample Clauses
Office/Dispatching Facilities. 3.27.1. Tow Contractor must have a dispatching facility with radio equipment capable of two-way radio communication with Tow Contractor's tow trucks at all times.
3.27.2. Tow Contractor must have at least one telephone and two telephone lines for receiving tow requests.
3.27.3. At least one telephone number will be answerable at the primary storage facility during all regular business hours.
3.27.4. Tow Contractor's dispatching facility may be located in two or more different locations provided:
3.27.4.1. Each location is equipped with radio equipment capable of two-way radio communication with Tow Contractor's tow trucks;
3.27.4.2. Each location is equipped with at least one telephone and two telephone lines;
3.27.4.3. At least one such location has a dispatcher on duty at all times; and
3.27.4.4. City and/or Tow Desk can reach Tow Contractor's dispatcher by telephone at all locations by dialing one of not more than two telephone numbers.
3.27.5. Tow Contractor will have a facsimile machine installed on a telephone line dedicated exclusively to the fax. The fax machine will be fully supplied and ready to receive and transmit at all times. Facsimile machines will be set to provide the sender’s identification.
3.27.6. Tow Contractor will have e-mail capability at the primary office/dispatch location.
3.27.7. Tow Contractor’s storage facilities will have a customer reception area which includes:
3.27.7.1. A clearly marked entry that is clean, well lit and free of debris;
3.27.7.2. A clean, well-lit counter space for writing; and
3.27.7.3. Seating for at least one person while waiting to be served.
