Non-Impacting Failure Clause Samples
Non-Impacting Failure. Nominal failures that do not actually affect Client’s use of the Services (e.g. a failure during hours when Client’s business is closed or that affects a non-production computer system).
Non-Impacting Failure. Matters caused by a failure of a Service or feature that does not result in downtime of a guaranteed Service (by way of example only: reporting, dashboard, FTP upload or statistics generation). This includes outages or downtime associated with Customer’s designated non-production (staging, testing or development) Service that is unrelated to hardware or network failures.