Non Error Condition Support. During the Maintenance Term, Licensor shall provide support for non-Error Condition-related questions regarding the Software by e-mail, telephone, telefax or online consultation during Business Hours.
Appears in 17 contracts
Sources: Master License Agreement, Master License Agreement, Master License Agreement
Non Error Condition Support. During the Product Maintenance Term, Licensor shall provide support for non-Error Condition-related questions regarding the Software Product by e-mail, telephone, telefax or online consultation during Business Hours.
Appears in 4 contracts
Sources: License Agreement, Smartcrypt Agreement, Smartcrypt Agreement
Non Error Condition Support. During the Maintenance Term, Licensor shall may provide support for non-Error Condition-related questions regarding the Software by e-mail, telephone, telefax or online consultation during Business Hours.
Appears in 1 contract
Sources: Master Software License Agreement